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[Answered] Voice quality problems during a call

  1. Mr. Smith
    Eclair Oct 29, 2019

    Mr. Smith , Oct 29, 2019 :
    1. The volume of incoming calls is frequently very low, quality is bad.
    2. Whenever I use the speakerphone, they always hear badly. The other person can barely hear me and I need to raise my voice very high so he can understand what I'm saying.
    By comparison, I've never had such a problem with my previous devices. (Xiaomi Redmi 1S, Xiaomi Redmi Note 3, Xiaomi Redmi Note 4 - it was all better!)
     

    #1
  2. Ruqhaiya Taskeen
    Ice Cream Sandwich Staff Member Dec 3, 2019

    Ruqhaiya Taskeen , Dec 3, 2019 :
    It would be our pleasure to resolve the issue that you are facing, as we have contacted you for the required information to analyse it further.

    Thanks & regards,
    Ruqhaiya Taskeen
     

    #2