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[Submitted] VoLTE and VoWi-Fi not working in a carrier that supports it (NOS, Portugal)

  1. Shady_Guy_Jose
    Eclair Apr 13, 2021

    Shady_Guy_Jose , Apr 13, 2021 :
    No real reproduction steps here. Just turn on the phone and see that VoLTE and VoWi-Fi are unavailable in the SIM settings. Both in my OnePlus 9 Pro and my dad's OnePlus 8 Pro. The carrier does support these services, and the Oppo Find X3 Pro (basically the same phone as the OnePlus 9 Pro) is officially supported/listed in the carrier website. The carrier will never list OnePlus phones, because it doesn't sell them, but they're compatible.
     

    #1
  2. Ghazala.Yasmeen
    OnePlus Bug Hunter Staff Member Apr 13, 2021

    Ghazala.Yasmeen , Apr 13, 2021 :
    For analyzing this better we would need more details to get this sorted out at the earliest. We have dropped you a personal message and would request you to respond the same.  

    Regards,
    Ghazala
     

    #2