10
VoLTE update for OneplusX

?

Need VoLTE with next OTA

  1. Desperately

    73.4%
  2. I'm not bothered at all !!

    26.6%
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  1. yoursbalag
    Gingerbread Oct 17, 2016

    yoursbalag , Oct 17, 2016 :
    Dear Balaji,

    Thank you for contacting OnePlus, my name is Sai Giridhar. I will be glad to assist you.

    I apologize for the inconvenience caused to you. We certainly don't want our customers to experience this.

    I regret to inform you that we will not be releasing an OTA update to enable the VoLTE feature in OnePlus One and OnePlus x . The VoLTE on Snapdragon 801 devices cannot be enabled as Qualcomm does not support the same.

    However, all existing OnePlus users (including OnePlus One and OnePlus X users) using Jio services can use Jio4GVoice app (formerly known as JioJoin app) to experience enhanced call quality on the network.

    For any further assistance or information please do not hesitate to contact us with case ID:- 415616.

    You can contact us 18001028411 or you may log into www.oneplus.net/in or Email to support.in@oneplus.net.
     

  2. yoursbalag
    Gingerbread Oct 17, 2016

    yoursbalag , Oct 17, 2016 :
    Snapdragon 801 doesn't support volte as per one plus. And will support volte as per snapdragon website. This is misleading....
     

  3. npmsaha
    Cupcake Oct 18, 2016


    sumantamca likes this.
  4. npmsaha
    Cupcake Oct 18, 2016

    npmsaha , Oct 18, 2016 :
    Please stop lying to your valuable customers. Though said to have volte support yet no software update for one plus x https://www.qualcomm.com/news/snapd...announces-x-powerful-and-beautiful-smartphone
     

    sumantamca likes this.
  5. yoursbalag
    Gingerbread Oct 18, 2016

    yoursbalag , Oct 18, 2016 :
    Jio4GVoice app fails to work many time. I am unable to make to calls. Where my friend who has Redmi 3s can able to make calls ..
     

  6. yoursbalag
    Gingerbread Oct 18, 2016


    jasraja and sumantamca like this.
  7. Dhanesh Narayanan
    Cupcake Oct 19, 2016


    jasraja likes this.
  8. yoursbalag
    Gingerbread Oct 19, 2016

    yoursbalag , Oct 19, 2016 :
    One plus blaming Qualcomm for Volte support.

    Dear Balaji ,

    Greetings from OnePlus!

    This is with reference to your request number:-415616

    I'm sorry for the inconvenience caused to you. I will assist you accordingly.

    This is to inform you that, as per Qualcomm, 801 processor has hardware compatibility to support VoLTE feature but presently they have disabled for all 801 processor devices due to some technical reasons.

    However, I Suggest you to use Jio4G Voice app (formerly known as JioJoin app) to experience enhanced call quality on the Jio network.

    For any further assistance or information please do not hesitate to contact us.

    Contact No: 18001028411(Toll-Free)

    E-mail: https://oneplus.whoson.com/newchat/chat.aspx?domain=oneplus.net-in&lang=in×tamp=1468251958207&session=881-1450502929844

    Service Center Link:https://s3.amazonaws.com/oneplussupport/OnePlus-Service-Centres-India.pdf

    Note: Please carry invoice hard copy while visiting service centre.

    Thanking you!

    Regards

    Ritu

    OnePlus, India.
     

  9. npmsaha
    Cupcake Oct 20, 2016

    npmsaha , Oct 20, 2016 :
    What's the point being swapping between two dialer app. Waste of time, energy and quiet irritating. Having a one plus x phone of Rs 16999 and not having volte as default in dialer app is surprising. Other brands of phone range of Rs 7000-Rs 12000 are giving out volte via ota so why can't one plus x get it. The Qualcomm page link below confirms volte hardware availability on 801 yet no software update for one plus x and they are constantly denying processor not supported. https://www.qualcomm.com/news/snapd...announces-x-powerful-and-beautiful-smartphone #neversettle #oneplus
     

  10. yoursbalag
    Gingerbread Oct 20, 2016

    yoursbalag , Oct 20, 2016 :

    One plus team is blaming Qualcomm for the volte support. This is ridiculous...
     

    jasraja likes this.
  11. sumantamca
    Gingerbread Oct 24, 2016

    sumantamca , Oct 24, 2016 :
    Finally I switched to Redmi Note 3 only for VOLTE. Purchased two phone. VoLTE is working flawlessly. I could have continued with my OnePlus X but VoLTE forced me switch. This is my last OnePlus device, in future I need to think twice before purchasing any further from OnePlus. They have very immature software ecosystem. It will be good if CyanogenMod didn't break their contract due to Micromax lawsuit.
     

    Attached Files:


    yoursbalag likes this.
  12. yoursbalag
    Gingerbread Oct 25, 2016


  13. arkade4
    Gingerbread Oct 26, 2016

    arkade4 , Oct 26, 2016 :
    I think its high time that OnePlus release the VoLTE update before/on Diwali...
     

  14. yoursbalag
    Gingerbread Oct 27, 2016

    yoursbalag , Oct 27, 2016 :
    You are expecting a rain in desert...I don't think it will happen...
     

    arkade4 likes this.
  15. Mammufs
    Cupcake Oct 27, 2016

    Mammufs , Oct 27, 2016 :
    Please have a check on the below image. That's the reply i got from qualcomm yesterday. Screenshot_20161027-095659.png
     

    arkade4 likes this.
  16. yoursbalag
    Gingerbread Oct 27, 2016

    yoursbalag , Oct 27, 2016 :
    But one plus won't accept this anyway... They may say Qualcomm is wrong though...
     

  17. Kéno40
    Jelly Bean Oct 27, 2016

    Kéno40 , Oct 27, 2016 :
    On the other side, when I try to comment on Qualcomm side, my posts are marked as Spams...
     

  18. yoursbalag
    Gingerbread Oct 27, 2016


  19. FaleshC
    KitKat Oct 28, 2016


  20. yoursbalag
    Gingerbread Oct 28, 2016