This is my first thread in this community, unfortunately I find myself in an unpleasant situation in the first experience with OnePlus, more precisely at this moment the VOLTE and VOWIFI part does not work on the OnePlus 8T phone with sim from my telephone operator, the operator telephony offers these services (tested in other phones from other companies) works without problems, I am aware that to have these functional functions it is necessary that the mobile operator must support these functions and at the same time the phone must support these functions, after several discussions with the mobile operator we found out that it was discussed with OnePlus related to this aspect, more than 6 months ago, but so far the ones from OnePlus have not done anything to activate these functions. I want to activate these functions without having to use 3rd party methods and I don't even want to root the phone (something like logkit / PDC / Efstools and so on), I tried this option anyway without success (I only managed to shows those VOLTE and VOWIFI options in the phone menu, but without a success related to the functionality of these options, so in conclusion the VOLTE and VOWIFI part is not functional).
I do not understand why it is so difficult to implement such settings in the phone firmware, from my point of view there are some options that should be active and functional, as long as telephone operators support these functions, now I don't understand why the phone manufacturers, as is the case now with OnePlus do not want to add / activate / facilitate access to these options.
In conclusion, OnePlus, do I have a chance that my voice will be heard and I can enjoy these options in the near future?
P.S. I am willing to test this aspect with you from OnePlus and with my telephone operator, I can contact the mobile operator if more information is needed (although I know that this contact was made between OnePlus and the mobile operator). I am willing to provide you with the necessary logs on the phone if necessary (I did this through "feedback"). In conclusion, I am willing to offer my support for this situation, are you willing to help me in this regard?
P.P.S. also my phone operator offers 5G, I see that this option is not active in the current version of the phone, I do not understand why, however the phone is capable of 5G I do not understand why there is no support for this function.
Best regards,
Last edited: Nov 24, 2020
goran_oh and EEZC like this.
not that it has any relevance for you oneplus, but at the moment I work from home due to the restrictions related to covid19, unfortunately I have a problem with the 3G signal in the location, but fortunately I have a very good 4G signal, having considering that due to my job I have to use the phone and I need this function VOLTE to be able to use the phone on 4G, it also helps me a lot and if I could use VOWIFI because I have a stable connection on WIFI, this is one of the reasons for why insist a lot to have access through OnePlus phone to these 2 basic functions: VOLTE and VOWIFI.
And anyway at the end of a day this 2 functions MUST be activated to have the clarity of a call for a phone to be considered a premium phone, a premium phone without basic functions is just another phone on the market.
Last edited: Nov 25, 2020