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Warning: OP 8 Series does NOT support 5G unless bought from phone company -(UK - confirmed oneplus)

  1. prfraczek
    Honeycomb Apr 26, 2020

    prfraczek , via OnePlus 7 Pro , Apr 26, 2020 :
    Please, can someone test it for me?
     

    #41
    ShehryarHussain786 likes this.
  2. ShehryarHussain786
    Ice Cream Sandwich Apr 26, 2020

    ShehryarHussain786 , Apr 26, 2020 :
    No it doesn't. I travelled half an hour away to test out the 5g and when I got the 5g on 3 network I put another sim and both my own sim and my dad sim only picked up 4g.

    Even though after getting 5g on my device the car was parked and with 2nd sim I didn't get 5g on both. But taking my sim out and leaving my dad sim also brought 5g on single sim.

    Ill be going back there in Monday with my friend who is also on 3 and I'll try it again. I didn't stick around to do multiple test.

    I tried the speed test and the speed weren't as good I thought they would be.
     

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    #42
    prfraczek likes this.
  3. prfraczek
    Honeycomb Apr 26, 2020

    prfraczek , via OnePlus 7 Pro , Apr 26, 2020 :
    This is brilliant feedback. Thank you so much- I've been trying to find this out since phone released.
     

    #43
    ShehryarHussain786 likes this.
  4. feroze , via OnePlus Community App , Apr 26, 2020 :
    1587933662016.jpg

    1587933662047.jpg

    I hope this is OK. PM if you have any questions.
     

    Attached Files:


    #44
    ShehryarHussain786 and prfraczek like this.
  5. feroze
    Froyo Apr 26, 2020


    #45
    ShehryarHussain786 and prfraczek like this.
  6. bdacier
    Cupcake Jun 23, 2020

    bdacier , Jun 23, 2020 :
    Hi All,

    So I got my OP8 yesterday moving from an OP3T and I'm loving it! However Three 5G is not working at the spots their coverage maps says. I checked with support and the first representative had the audacity to say 5G is not on mobile yet, only on broadband. Of course that's absolutely bollocks! The second one had to run some checks but couldn't find an issue, so they're forwarding me onto 2nd line support. It might be due to the fact that my SIM is 3+yrs old, but we'll see.... either way for everyone asking questions:
    • Three has 5G and it is supposed to work on any unlocked OP8/OP8pro (i.e. bought anywhere in the UK as long as it's not a cross-flashed US T-Mobile/Verizon single-SIM version), confirmed by Three support (and as reported by others in this thread)
    • For 5G to work, you will need to select it in your settings (should default)
    • Dual-SIM support for 5G is not possible yet (supposedly, this will come with an update: keep your promise OnePlus! This means you can either have 1 SIM in your phone and use 5G, or have 2 SIMs in your phone and deactivating the 2nd SIM when you want to use 5G.
    In all honesty I'm not happy with the last point, I bought a dual-SIM phone to have private and work in one phone and I want 5G as 4G on Three is ridiculously slow. However for now this is not possible.
     

    #46
  7. Sanjaypranav195
    Cupcake Jun 23, 2020


    #47
  8. MasterJafri07
    Eclair Jun 28, 2020


    #48
  9. S1590582799170
    Froyo Jun 28, 2020

    S1590582799170 , via OnePlus 8 , Jun 28, 2020 :
    the agent is wrong on so many levels 5G is supported on the one plus it has the Snapdragon 865 chip set I'm also in the uk and my OnePlus 8 does run 5G just a word of warning its not yet working as part of the Duel sim
     

    #49
  10. Sanjaypranav195
    Cupcake Jul 12, 2020


    #50
  11. race545
    Eclair Aug 23, 2020

    race545 , Aug 23, 2020 :
    Any further updates on this? I have an 8 pro coming tomorrow from Amazon (24 hour sale posted on OnePlus Facebook page). I was planning on getting a sim only 5g plan from EE. So glad I saw this post because of covid was going to wait to get the 5g sim upgrade as not really needed. But obviously if I cannot get 5g functionality in the future this is a deal breaker. Anyone have a 8 pro or 8 purchased on Amazon using 5g successfully on a sim only plan?
     

    #51

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  13. cssrc1974
    Jelly Bean Aug 24, 2020


    #53