Water proof test failed with my OnePlus 9 pro

  1. dinamoski
    Honeycomb Apr 9, 2021

    dinamoski , Apr 9, 2021 :
    I dunk my biscuits in my mug of tea but not my phone... :D

    Gav_W86, Saharshatri, the_o2 and 6 others like this.
  2. mojoyoyo77
    Assistant Head Moderator Assistant Head Moderator Apr 9, 2021

    mojoyoyo77 , Apr 9, 2021 :
    Have you tried the new Nestle cookies with certification IP 68? They come out of the milk very crisp :p :D :cool:

  3. Bouncer71
    OnePlus 7 Pro Sample Shot Photographer Community Expert Apr 9, 2021

    Bouncer71 , Apr 9, 2021 :
    This is what OnePlus says...


    I'd never rely on an IP certificate without the manufacturer mentioning what the actual use cases are..
    I have a dedicated underwater camera, guaranteed water proof upto 15 meters depth, salt-, freshwater or pools...
    It comes without any certification and never disappointed me..😅



    B_Wrath, WakeAwake, the_o2 and 7 others like this.
  4. Rusty NZ
    Marshmallow Apr 10, 2021

    Rusty NZ , Apr 10, 2021 :
    Please be respectful to @raheescv1992 as it's an easy mistake to make. There you are with your new IP68 phone in one hand and a biscuit in your other hand while your favourite drink is sitting on the table in front of you. A moment's distraction and you find yourself dunking your phone in your drink while you are swiping across the face of your biscuit and wondering why it isn't responding.

    B_Wrath, Saharshatri, the_o2 and 8 others like this.
  5. Rusty NZ
    Marshmallow Apr 10, 2021

    Rusty NZ , Apr 10, 2021 :
    On second thoughts I shouldn't have just asked you to be respectful. I should have let you know that I've got a good mind to report your comment to a moderator...... Oh wait......ummmm.....can you give yourself some warning points? :p

    B_Wrath, Caomhin, mojoyoyo77 and 2 others like this.
  6. McLarenMania
    Honeycomb Apr 10, 2021

  7. Mr. BG
    Welcoming Expert, Community Hero 2020 Community Expert Apr 11, 2021

    Mr. BG , Apr 11, 2021 :
    Well, posting here won't help you get that solved. I think you need to contact Customer Support for a warranty claim.

    Good luck on that.

  8. McLarenMania
    Honeycomb Apr 11, 2021

    McLarenMania , via OnePlus 7T Pro 5G , Apr 11, 2021 :
    I am sure he knows that and this post will surely stop a many from venturing for a swim with their OP 9
    Last edited: Apr 11, 2021

    Bouncer71 and dinamoski like this.
    Eclair Apr 11, 2021

  10. Bongzerker
    Gingerbread Apr 11, 2021

    Bongzerker , Apr 11, 2021 :
    Please don't give this as advice. Work in electronics repair and the correct procedure is to remove the phone's back glass and put it in a food dehydrator.

    If rice has ever worked for anybody it's simply because the device would have survived without the rice. Rice cannot dry out electronics in any meaningful way, especially not ones held together with multiple layers of water resistant adhesives. If anything it may create problems such as infiltrating the speaker grills or buttons.

    Bottom line, never put electronics in rice. Take them to a local repair shop to have it dried, cleaned, and reassembled. Most uBreakiFix stores should still do it for free (though some don't work on OnePlus devices).

    derLenno likes this.

  11. #31
    derLenno likes this.

  12. #32
  13. AbandonedTrolley
    Jelly Bean Apr 11, 2021

    AbandonedTrolley , Apr 11, 2021 :
    Crazy that yes it's certified but they are never guaranteed by any manufacturer. Ideally the situation would never occur and if planning on taking a phone in water then a suitable protective case is the best option.

    Bouncer71 likes this.
  14. Flixxy
    Jelly Bean Apr 11, 2021

    Flixxy , Apr 11, 2021 :

    derLenno likes this.
  15. derLenno
    The Lab² - Oclean X Pro Elite Reviewer Apr 11, 2021

  16. the_o2
    OnePlus 9 Series Expert Community Expert Apr 11, 2021

    Bouncer71 likes this.
  17. dinamoski
    Honeycomb Apr 16, 2021

  18. Fernando Pieters
    Cupcake Jul 12, 2021

    Fernando Pieters , Jul 12, 2021 :
    i 2 have this problem!
    the phone is brand new but its fully soaked already.
    i just took a photo in a sweet water pool. with the phone above the water service! ive might have helt it under water for 1 or 2 minutes to get in the water and to get out again.

    What does IP68 mean?

    The 8 at the end means the phone has been tested at depths more than 1 metre, and found to be unharmed. While the standard testing doesn't specifically mention an exact depth, you'll find manufacturers do list them. For instance, Apple says its IP68-rated iPhone 12 can survive being up to 6 metres deep for up to 30 minutes.

  19. Marcivicario
    Cupcake Jul 20, 2021

    Marcivicario , Jul 20, 2021 :
    I had your same problem.
    After around a day without cameras the smartphone started glitching and it died. I contacted the Oneplus Service, and now I have to pay 850 Euros for damage... Now I own a Samsung Galaxy S21 Ultra 5G, It's really better than the Oneplus!! Don't buy Oneplus!!!

  20. Swejuggalo
    OnePlus 9 Series Expert Community Expert Jul 20, 2021

    Swejuggalo , via OnePlus 9 Pro Stellar Black , Jul 20, 2021 :
    Same thing applies to Samsung. If water comes in for any reason at all. There is no warranty.

    There is ton of IP68 and IP69K stuff at my work. They all break eventually due to water.

    An IP68 phone *could* survive in water, but any dent, bend, major temperature switches and aging... They all gradually make it worse and sooner or later it gets in. And then much harder to get out.

    "Do not expose the device to water moving with force, such as water running from a tap, ocean waves, or waterfalls."

    What does that mean in practice? Forbidden to move under water?