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Web purchase in UK using UK Voucher fails to add to checkout.

  1. pgn0
    Eclair Aug 26, 2020

    pgn0 , Aug 26, 2020 :
    Trying to purchase an accessory for which I won a discount voucher - in oneplus.com/uk.

    Add product to basket, go to add voucher - no vouchers!
    Url: https://www.oneplus.com/uk/checkout/onepage?from=mini_cart#/
    Go to voucher area - I have no vouchers
    Url: https://www.oneplus.com/customer/voucher/#
    Add UK into 2nd URL - tadaa - vouchers appear:
    Url: https://www.oneplus.com/uk/customer/voucher/#

    Looks like the UK shopping basket refers to the US site when you go to select and add vouchers.

    • How do I get around this and purchase my accessory (wireless buds) using my discount voucher?

    Thanks, screenshots attached showing vouchers on my account, but what appears when I try to add voucher in Checkout.
    upload_2020-8-26_14-12-56.png
    upload_2020-8-26_14-13-36.png
     
    Last edited: Aug 26, 2020

    #1
  2. Pete Simspon
    Froyo Aug 31, 2020


    #2