Week 48: Good news on Warranty for existing Indian users

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  1. Vikas Gingerbread Staff Member Nov 15, 2014

    Vikas, Nov 15, 2014 :
    Hello Friends,

    I am humbled by the love and support received in last few days through hundreds of messages on social media, emails and phone calls. Despite all of the excitement, we’ve been hard at work and now have a bit more exciting news to share with you.

    As soon as we announced we would launch in India, we started getting some questions about warranty from Indian users who had already purchased the One. For those users, we likely have some very good news!

    Since we will have local representation, Indian customers who have already bought the global version of the One from our official site, oneplus.net, can have their product serviced in India.

    EDIT : We have come a long way since this post was last published. In a revised initiative, we will be fulfilling the warranty obligations to only those users who have purchased their devices locally.

    The ardent support of our fans in India has played a big role in enabling us to prepare for India so quickly. Your belief in our product, our mission and the brand has been integral to the growth of OnePlus.

    We are glad to return your support to the thousands of you who took a chance on us even before we are here.


    So, what does this mean in practice?

    An Indian user who has bought the global version of the One from oneplus.net can now avail after-sales service locally. The standard warranty terms for India apply on all such requests.

    The time is near and we want to hear your thoughts and suggestions. Be sure to head over to our Facebook page to chat with other OnePlus fans and stay up to date with all the latest news. Also be sure to check out our careers page. We’re building the next big Indian technology company and are looking for the most curious, ambitious and motivated minds.

    We’ll be back with more good news soon.


  2. udaya1978 Gingerbread Nov 15, 2014

  3. nareshb1 Gingerbread Nov 15, 2014

  4. r.aditya1987 Honeycomb Nov 15, 2014

    r.aditya1987, Nov 15, 2014 :
    __/|\__ No more!! Please!!

    damn!! no update on launch date and invites even now!! You are about to kill a product even before its launch...
    Last edited: Nov 15, 2014

  5. rgs Jelly Bean Nov 15, 2014

    rgs, Nov 15, 2014 :
    @Vikas just give us a hint or expected month of launch and big disappointment and no more hopes for next week.

  6. Dinesh Selvan Gingerbread Nov 15, 2014

  7. akshat8528 Eclair Nov 15, 2014

    9672096720 likes this.
  8. nareshb1 Gingerbread Nov 15, 2014

  9. arunanand Ice Cream Sandwich Nov 15, 2014

    arunanand, Nov 15, 2014 :
    Good News for current OPO owners,

    Disappointed as still no update on India Specific invites and India Launch :(

    kalarav makwana likes this.
  10. shamanrdx Gingerbread Nov 15, 2014

  11. Vikas Gingerbread Staff Member Nov 15, 2014

    Vikas, Nov 15, 2014 :
    Hello Naresh :)

    lonehusky, rishibb, Arun ctm and 23 others like this.
  12. rgs Jelly Bean Nov 15, 2014

    rgs, Nov 15, 2014 :
    expected month just a hint :p :p

    pramod71 likes this.
  13. Pratham Prakash Gupta Ice Cream Sandwich Nov 15, 2014

  14. avadhesh Gingerbread Nov 15, 2014

    pramod71 likes this.
  15. ravi4ever KitKat Community Expert Nov 15, 2014

    ravi4ever, Nov 15, 2014 :
    This is great NEWS as some of us have are having issues in fixing it.. Just need one clarification, are we going to have the service centres from the date of India launch/once shipment starts or some time later.

  16. vishwas anand Ice Cream Sandwich Nov 15, 2014

    vishwas anand, Nov 15, 2014 :
    @avadhesh bhai.local warranty is a great news.........give some credit to vikas. he is doing well.......launch is imminent.

  17. nareshb1 Gingerbread Nov 15, 2014

    nareshb1, Nov 15, 2014 :
    Thanks for wishing only me Vikas
    I will never forget this

  18. GoonerBoy Jelly Bean Nov 15, 2014

  19. nareshb1 Gingerbread Nov 15, 2014

  20. jags Ice Cream Sandwich Nov 15, 2014

    jags, Nov 15, 2014 :

    Hey vikas, there don't seem to be any careers for India.
    And can you let us know which cities you'll be recruiting for it possible?

    olly666 and Nishant7 like this.