Weekly Update 262: The 2018 Community Report

  1. David Y. Global Community Manager Staff Member Dec 21, 2018

    David Y., Dec 21, 2018 :

    Hi everyone,

    It has been a great journey since we started OnePlus with our community 5 years ago. We always emphasize the power of “Created together with our community”, and we show that we mean it through our actions. Today, thanks to your overwhelming passion and dedicated support, OnePlus is bigger than ever before. This is the first time we’re sharing such an annual report with you, we believe it is also a great proof point of our achievements as a community. We have much progress to share with you.

    8 hero products were launched. We’ve taken great leaps across all markets
    We were proud to announce 8 new hero products (including different variants and co-branding editions) across three generations – The OnePlus 5T, OnePlus 6 and OnePlus 6T between the beginning of this year and this month. After all the hard work and with everyone’s support over the past few years, we have emerged as the top premium smartphone brand in India, the 4th premium smartphone brand in Western Europe, and have boosted our sales by 249% in the US by partnering with T-Mobile. We are introducing our community to a more people across the world. Thank you for helping us spread the word.

    4 Open Ears Forums and tons of talks with our Community
    Open communication is the crux of our community. Offline user events and online AMAs are a powerful combination. These always have a special place in our daily work since it helps us feel more connected. The four Open Ears Forums we hosted this year took place in Hamburg, Stockholm, San Francisco and Goa, India, and covered lots of different kinds of topics. As with as our frequently-hosted online product AMAs, we collected tons of feedback. We’re never disappointed when we hear from our community. As we get to know you better, we learn how to better improve every aspect of our work.

    Group photo.jpeg
    A group photo at our OxygenOS Open Ears Forum in San Francisco.

    Achievements in software, one after another
    Fast and smooth is one of the key elements in our software philosophy. We established a great software foundation over the past two years. Starting this year, we introduced OnePlus Switch, a tool to help back up your data and migrate key personal data to a new OnePlus device. We worked closely with Google to be among the first to offer our developer community the Android P Beta, followed by our official Android Pie release on the OnePlus 6/6T, and OnePlus 5/5T/3/3T in the near future. We understand our community cares about software support so much, so we openly announced our software maintenance schedule. 72 OxygenOS updates have been released so far this year, alongside with many of fascinating product stories from @Gary C..


    Let’s talk with the Community and have some fun
    At the beginning of this year, we were determined to unleash the potential of our community. We introduced 10 ‘Shot on OnePlus’ photography contests and 3 ‘Let’s Talk’ contests. Our Community members are a gifted group - we received countless great photos and articles. Apart from our contest series, we had so many fun times in each corner of the community. We shared stories about our lives whether they were filled with happiness or sorrow, we congratulated each other, and we cheered up those who were feeling down. Shout out to everyone for their input, making our community feel truly personal.​

    A revamped Community app, a list of platform perfections
    Members of our generation live virtually their entire life online, through their mobile phones. We knew it was crucial to put a user-friendly app in everyone’s pocket to grant complete access to our community forums. That’s why we put so much efforts into enhancing our community app, to make it better and ensure it fits our users’ needs. We introduced a brand-new interface and bunch of bug fixes. We also introduced a new “starting point” forum to better guide newbies on their way around the forum. A new community app update will be available soon and we look forward to everyone’s feedback.

    Community App.png
    It has been an amazing year. As we approach 2 million community members, and continue to build new products that bring a burden-less smartphone experience, from 5G to intelligent connectivity, we would like to send out our special thanks to everyone who has been supporting us make this community an awesome place to be. A toast to our mod team, to our community experts and heroes, to our OxygenOS Beta Program members, to @Joel Jacob and our global community team @Ruby G. , @Crystal Z. , @Trista W. , @dsmonteiro , to everyone! Let us know your feelings about the OnePlus community forums this past year [HERE]. Make your voice heard about where we could improve. We can’t wait to see what we can achieve together with you next year.



    8 hero products were launched, we’ve taken great leaps across the markets
    OnePlus 5T Sandstone White [Here]
    OnePlus 5T Lava Red [
    Introducing the OnePlus 6 and Bullets Wireless (+Avengers Edition) [
    OnePlus 6 Red - Getting it Just Right [
    Introducing the OnePlus 6T [
    Meet the OnePlus 6T Thunder Purple: captivating and strikingly beautiful [
    Meet the OnePlus 6T McLaren Edition [
    We’re just getting started [
    Fourth in Western Europe – A thank you [

    Thank you for supporting our first US wireless provider partnership with T-Mobile [Here]

    4 Open Ears Forums and tons of talks with our Community
    Open Ears Forum: Camera | Hamburg [Here]

    Open Ears Forum: CS 2 | Stockholm [Here]
    Open Ears Forum: OxygenOS | San Francisco [Here]
    Open Ears Forum: Product in India - Goa, India 2018 [Here]

    Open Ears Forum: Key Actions Update [Here]
    First reactions to the OnePlus 6 [Here]
    Join the OnePlus 6 and Bullets Wireless AMA now [Here]
    Share your questions in the OnePlus 6T AMA [Here]

    Ask our Software Team: Part 1 – Launcher/Community App [Here]
    Ask our Software Team: Part 2 – Bug Hunting [Here]
    Ask our Software Team: Part 3 – Camera [Here]
    Ask our Software Team: Part 4 - OxygenOS [Here]
    ... and many more.

    Achievements in software, one after another
    Looking for Feedback! What are your favorite OxygenOS Oreo Features? [Here]
    Introducing the OnePlus Switch [Here]
    Move from iPhone to OnePlus via OnePlus Switch (Beta) [Here]
    How We Designed OnePlus Switch [Here]
    OnePlus software team daily life [Here]

    Android P Beta available for the OnePlus 6 [Here]
    Behind the scenes: How we adapted to Android Pie [Here]
    OnePlus Software Maintenance Schedule [Here]
    Android P is coming to the OnePlus 3 and 3T [Here]
    How We designed the new UI of OxygenOS [Here]
    Your Voice Matters [Here]
    The Story Behind Nightscape [Here]
    OnePlus: Our Plan for 100 Sweet Moments [Here]
    ... many software updates, surveys and more.

    Let’s Talk with the Community and so much fun
    Shot on OnePlus: Part 1 – Share your best shot of 2017 [Here]
    Shot on OnePlus: Nightscape - Rediscover the Beauty in the Dark [Here]
    [Let's Talk] It's time to show off what we got [Here]
    Countdown madness – play our word game to win [Here]
    The Lab: OnePlus 6 edition [Here]

    The #Sixfactor Challenge - Winners announced [Here]
    OnePlus Bullets Wireless - Musical Review Challenge [Here]
    Mystery YouTube AMA [Here]
    Weekend Fun Time: Let’s take a group photo via Bitmoji [Here]
    Behind the Scenes: Countdown to the OnePlus 6T [Here]
    Crackables starts now! Join and win a $30,000 ultimate PC gaming set [Here]
    OnePlus 6T #SilentUnboxing Challenge [Here]
    The Showcase-join the 'OnePlus Explorer Backpack' reviewer squad! [Here]
    Community Superlative Nominations: Add yours [Here]
    OnePlus Product Awards: Vote for your favorite feature [Here]

    ... and many more!!

    A revamped Community app, a list of platform perfections
    [Google Play] Introducing the Community App v2.0 [Here]
    [November 28 Update] Community Platform Changelog [Here]
    We're moving! An exciting milestone (Moving from OnePlus.net to OnePlus.com) [Here]
    About the OnePlus Support Page Revamp [Here]
    OnePlus Support - Nordic Languages [Here]

    Intelligent Connectivity: Our Next Step Forward [Here]
    Say hello to 5G! [Here]
    Thank you!! Recognizing Closed Beta Testers for OnePlus 3 and 3T [Here]

  2. G_plusone Marshmallow Dec 21, 2018

  3. meatandy Oreo Dec 21, 2018

    meatandy, Dec 21, 2018 :
    Thanks for the extensive weekly update David ,
    Happy Holidays and we will see you next week.

  4. GopalB. Nougat Dec 21, 2018

    GopalB., Dec 21, 2018 :
    That was a nice and well prepared update @David Y. ...
    And yay to @Joel Jacob, @Ruby G. and @Crystal Z. ... ;)

  5. NeVeR_SeTTLe The Lab - OnePlus 6 Reviewer Dec 21, 2018

    NeVeR_SeTTLe, Dec 21, 2018 :
    Thanks for the update again David. Happy Holidays to you and your family and to all the OnePlus crew.

    Time....where has it gone? So fast moving, sometimes without Mercy, but still going forward, just like all of us. We keep going, but sometimes it's good to stop and reminisce on what we accomplished in life.

    To all of our successes, I bring up this toast! Let's rejoice and be glad in it!


  6. Seagal_aikikai Honeycomb Dec 21, 2018

  7. luigimario The Lab - OnePlus 6T Reviewer Dec 21, 2018

    luigimario, Dec 21, 2018 :
    Wow, love the year in review David.
    A whole lot of things happened this year. Congratulations on everyone's hard work. Merry Christmas and all the best for the new year!

  8. eye842 Lollipop Dec 21, 2018

    eye842, Dec 21, 2018 :
    Cheers and season greatings to all of you at OnePlus and here on the forum, I better start packing I got less that 3 hours before I'm out the door. :)

  9. the_o2 Marshmallow Dec 21, 2018

    the_o2, Dec 21, 2018 :
    Thanks for this OnePlus Rewind and have a great holidays ahead :)

  10. script Nougat Moderator Dec 21, 2018

    script, Dec 21, 2018 :
    David, on that special day, I say thank you and Ruby and Crystal and Trista very very much for an amazing year. Many great things have happened, at OnePlus, in our moderators group, and in my personal life. Much of it is connected to OnePlus. That's why OnePlus is not only a company, it's family.

    I wish you and everybody else some great days and a Happy New Year 2019. From me and also from my friend.


    Attached Files:

    Plenkske, David Y., Bouncer71 and 9 others like this.
  11. jhfernandez80 Gingerbread Dec 21, 2018

    jhfernandez80, Dec 21, 2018 :
    5 years of an amazing story where you let us be part of it.
    We, the community, are definitely glad for that...and for sure it´s one of the main reasons we love OP so much!

    NEVERSETTLE and Merry Christmas to ALL!

  12. B.yashaswi Ice Cream Sandwich Dec 21, 2018

    B.yashaswi, Dec 21, 2018 :
    Four years of hard work resulted in 8 hero products,4 Open Ears forums including india and its updates from @Joel Jacob. ,lets talk episodes from @Ruby G. 72 oxygen os updates from @Manu J. Explanations from @Gary C. Regarding oxygen os team and info like features from scratch to final and major take on camera that is new night scape mode and oneplus switch and so on.. and also revamped community app info from @David Y. Thanks to all of those who has struggled to provide a better experience for consumers. And the whole thing as a 5 Years, also Honourable mentions to @Crystal Z. For Raffles @Dibyajyoti Deb. @Ron Bhuyan for the weekly updates and also @Jeff H. The bug hunter.
    @Todd W. For TV related stuff. @Trista W. For oneplus community questionnare. @Tom B.for support and questionnare and oneplus support page revamp. @Bob X. for wireless bullets. @Jaden C. For the type C bullets. @Donna L. For the explorer back pack. @ (@Dale F. @Kale W. @Ryan R. @Louis S. for all the oneplus 6T stuff) (@Szymon K. And @Jimmy Z. @Shine L., for camera related stuff and faqs)@Pete. @Carl. For FAQ's and everything ,
    thanks to each and everyone who helped to provide consumers a overall package phone for a better price which made it to stand like a leader from the competition hope this continues.Last but not the least all the community members there would be no such thing without them @dsmonteiro, @Cheetosdust ,@SoniaB ,@Dresa91 , @buntycubal,@Chris dB,@youbi,@idkwhoiam322 ,@Sridhar Ananthanarayanan, @Baymax, @BeingIncog,@YASHPLUSONE.,@ghostofcain,@Ankitbhat12345,@Bobbie63,@script,@G_plusone,@the_o2,
    @NeVeR_SeTTLe,@Funk Wizard,@Android450,@Sun90,@Moin2200,
    @calvinistmac,@GopalB.,@Hydra Bob.@Bouncer71,@Shivang Joshi,@BobbyV8_,@RJBoss,@xnutzii,@camohan,@elanglois,@Drewbikscube,@rameshshreyas,@Nikkhil,@B_Wrath,@Alvie,
    @luxuskamel,@meatandy,@luigimario,@gaster,@Akhshay Srinivasan,@otto2,@varma246,@woSch,@toastytoast1234,
    @Thomas DD, @TibiTibi,@Zh_kilat,
    @Mr. BG, @Salt505,
    @superplus, @NovinDavis,
    @sethisidd, @gusuraman, @funmunke,
    @GeesRiK, @izzykasha,
    @Tony L.,
    @peaky blinders,
    @SJBoss,@Punk_69,@Mich O.,@Mr_Cyrox , @OPO OOS lover,
    @G_Mr_...., @Intruder71, @JelleZon,@The1Lion,@Tobikage,@SimonRam,@Matt 80,@mojoyoyo77,@noquarter,@puccellino,@PVS Kharoud,@Rusty NZ,@ButterFlYnez ,
    @OALEXANDER, @nirgale, @Paschfire, @anupritaisno1,
    @pillow35, @The Earl of Twatshire,
    @alessandromichelazzi the oneplus photo grapher And also so many out there no negativity on me if i did not tag you and Thanks to each and everyone who made this community work and look beautiful by your posts and helping out everyone and sorry i could not tag more members who are already well known. Last but not the least honorable mention to @Adam Krisko.
    the only thing that i would like to see next year from OnePlus is interms of camera especially video recording for that reason i am sharing that video here
    Last edited: Dec 28, 2018

  13. Cheetosdust Starting Point Expert Dec 21, 2018

    Cheetosdust, Dec 21, 2018 :
    Many thanks for the tag and those beautiful words, they really mean something :)

    Here's to an even better 2019.

  14. the_o2 Marshmallow Dec 21, 2018

    the_o2, Dec 21, 2018 :
    Thanks you so much for these wonderful words :blush: and did you tag from community app because I didn't get any notification of tag :smirk:.

    Alvie, David Y., Bouncer71 and 8 others like this.
  15. youbi Portuguese POC Assistant Head Moderator Dec 21, 2018

    youbi, Dec 21, 2018 :
    Great reading. And surelly a great job on getting all the main things that happened around here in one place.

    2018 really was a memorable year for Oneplus, and I do hope that 2019 will even better.

    The truth is that as long Oneplus doesn't setlle and keeps listening to its comunity, they can't really go wrong. :p ;)

    Merry Xmas to everyone, and an Hppay 2019. :)

  16. B.yashaswi Ice Cream Sandwich Dec 21, 2018

    B.yashaswi, Dec 21, 2018 :
    nope from browser

    G_plusone and the_o2 like this.
  17. buntycubal Marshmallow Dec 21, 2018

    buntycubal, Dec 21, 2018 :
    Our Community is great & it's not because of couple of handful of members , it's because of everyone in this community including you... Thank You for tag & Respect..


    Anubis 33, David Y., the_o2 and 9 others like this.
  18. Muhammed Naseel Froyo Dec 21, 2018

    buntycubal and G_plusone like this.
  19. SoniaB Nougat Senior Moderator Dec 21, 2018

    SoniaB, Dec 21, 2018 :
    Awww! Thank you for your lovely words.

    Merry Christmas community, and I wish you all a fabulous 2019!

    Alvie, David Y., the_o2 and 6 others like this.
  20. B.yashaswi Ice Cream Sandwich Dec 21, 2018

    B.yashaswi, Dec 21, 2018 :

    G_plusone, script and buntycubal like this.