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Weird Build Number

  1. BridgesSlayer
    Cupcake May 29, 2020

    BridgesSlayer , May 29, 2020 :
    can anyone explain why my phone is stuck on this build number? I can't manually update the phone either because I don't have the local upgrade option.
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    #1
  2. ngydat
    Lollipop May 30, 2020


    #2
  3. BridgesSlayer
    Cupcake Jun 4, 2020

    BridgesSlayer , Jun 4, 2020 :
    yes, I contacted them and they told me it couldn't be updated because the build number wasn't even listed on their website.
     

    #3
  4. ngydat
    Lollipop Jun 4, 2020

    ngydat , Jun 4, 2020 :
    So I assumed you bought the T-Mobile version of the One Plus device. So that means T-Mobile is the one that handles the updates, not One Plus.
     

    #4
  5. BridgesSlayer
    Cupcake Jun 4, 2020

    BridgesSlayer , Jun 4, 2020 :
    I called TMobile and was told they can't update it because they only support back to 10.0.14 and I was on 10.0.12 somehow.
     

    #5