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  1. B1574253625796
    Cupcake Dec 21, 2019

    B1574253625796 , Dec 21, 2019 :
    He's locked
     

    #21

  2. #22
  3. dsmonteiro
    Community Consultant Staff Member Dec 21, 2019

    dsmonteiro , Dec 21, 2019 :
    Can you please share a screenshot of your Smart Lock settings?
     

    #23
  4. B1574253625796
    Cupcake Dec 21, 2019

    B1574253625796 , Dec 21, 2019 :
    and yes, this lock automatically opens constantly. I activated everything possible and the lock myself, after a while it opens
     

    #24
  5. B1574253625796
    Cupcake Dec 21, 2019

    B1574253625796 , Dec 21, 2019 :
    when downloading a file, it says that there is not enough memory :(
     

    #25
  6. Swejuggalo , via OnePlus 7 Pro Mirror Gray , Dec 21, 2019 :
    Seems like something in Smart Lock triggers an unlock... But if nothing there is activated it kind of makes it a bit more complicated.
    Its possible to deactivate smart lock completely.
    Here you see what is enabled.

    1576935169697.jpg
    But here you can toggle Smart Lock off completely. But I think that could be a limitation in some cases when using locked screen voice commands with the assistant.

    1576935287010.jpg
     

    #26
  7. B1574253625796
    Cupcake Dec 21, 2019

    B1574253625796 , Dec 21, 2019 :
    I activated everything and deactivated. nothing helps :(
     

    #27
  8. dsmonteiro
    Community Consultant Staff Member Dec 21, 2019

    dsmonteiro , Dec 21, 2019 :
    In Smart Lock Settings, under Trusted Devices, what does it say?
     

    #28
  9. Swejuggalo , via OnePlus 7 Pro Mirror Gray , Dec 21, 2019 :
    Judging by your problem and the download issue it sounds like you could have some rouge app or something messing with your phone.
    If you have easy access to a service center I suggest visiting one.
    Maybe consider a factory reset as an option.
     

    #29
  10. B1574253625796
    Cupcake Dec 21, 2019

    B1574253625796 , Dec 21, 2019 :
    I don’t have that there. only different functions and that's it
     

    #30
  11. dsmonteiro
    Community Consultant Staff Member Dec 21, 2019

    dsmonteiro , Dec 21, 2019 :
    What do you mean by not having that there?

    Please upload the screenshot of your Smart Lock settings to www.imgur.com and share the link here.
     

    #31

  12. #32
  13. nirmaljoel24
    Cupcake Dec 21, 2019

    nirmaljoel24 , Dec 21, 2019 :
    better if OnePlus offer an youngsters to teach hacking and their work sure the can b the best ever family in the world
     

    #33
    Hemangb2 likes this.
  14. B1574253625796
    Cupcake Dec 21, 2019


    #34
  15. traviek
    Cupcake Dec 21, 2019


    #35

  16. #36

  17. #37
  18. dsmonteiro
    Community Consultant Staff Member Dec 22, 2019

    dsmonteiro , Dec 22, 2019 :
    Again, share a screenshot by uploading to a imgur or any other similar page and then share it here. Otherwise we have no way of helping you.
     

    #38
  19. L1573135670426
    Eclair Dec 22, 2019

    L1573135670426 , Dec 22, 2019 :
    presently I am facing during typing in chrome in facebook, phone gets hanged totally after iniation of 10 -15 words
    try it out
     

    #39
  20. ChoudharyBadal
    Cupcake Dec 23, 2019

    ChoudharyBadal , via OnePlus 7 , Dec 23, 2019 :
    oneplus mobiles turn off even it is in locked state
    so when phone is stolen or lost the person who find the mobile can turn off eaisly and we cant track any more the mobile.
    so when a person wants to turn off the phone when phone is locked screen lock authentication must be necessary.
     

    #40