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We’re teaming up with PUBG MOBILE to deliver a time-limited exclusive 90 FPS experience Aug 6, 2020

  1. dsmonteiro
    Community Consultant Staff Member Aug 6, 2020

    dsmonteiro , Aug 6, 2020 :
    1383943-c362422cb8b224f92514177007db1c2c.jpg

    Hey everyone,

    It’s been a while since we held our last Game Night, but there’s no way around it – our Community is crazy about PUBG MOBILE. Ever since we premiered high-refresh rate displays, with the OnePlus 7 Pro, we’ve been asked time and again when gamers would be able to take advantage of the smoothness of our displays on the world’s most played battle royale.

    You have to wait no further. PUBG MOBILE at 90 FPS is a one-month exclusive for gamers using a OnePlus 8 series, OnePlus 7T series or OnePlus 7 Pro smartphone. Between August 6 to September 7, only you will be able to experience the smoothness of 90 Hz. This time-limited exclusive experience is available to OnePlus users worldwide, excluding Mainland China, Japan, and Korea.

    With this gaming partnership highlighting high refresh rate gaming, you will be the first in the world to experience 90 FPS gameplay on PUBG MOBILE. The 90 FPS advantage is especially evident while panning, using a scope, running, and searching for other players at a distance. PUBG MOBILE players everywhere can now enjoy the game at a level of gameplay speed and smoothness only available from OnePlus devices.

    Some of our staff members are already honing their skills (I see you, @Nigel Rijkhoek. Others, like me and @David Y. hope that this new high refresh rate can help us survive a bit longer.

    See you on the battlefield.
     
    #1
    Prem2892, N1537679999121, ritesh@4321 and 231 others like this.

  2. Vito B.
    Social Media FR & UK Staff Member Aug 6, 2020

    Stickied Post
    Vito B. , Aug 6, 2020 :
    Speaking of Game Nights, you might see me on the battlefield sooner than you expect.[​IMG]
     
    #7
    Sunny_Rahul_sharma, Z1577942484653, derLenno and 36 others like this.

  3. dsmonteiro
    Community Consultant Staff Member Aug 6, 2020

    Stickied Post
    dsmonteiro , Aug 6, 2020 :
    Hi Rohit, OnePlus Nord does not support 90 Hz gameplay on PUBG MOBILE.
     
    #16
    C1597562328603, Z1598381669959, Bharathwaj patel and 33 others like this.

  4. dsmonteiro
    Community Consultant Staff Member Aug 6, 2020

    Stickied Post
    dsmonteiro , Aug 6, 2020 :
    For those that are not seeing the 90Hz option, please
    1. make sure you've updated your game.
    2. restart the app
    3. select "Smooth" Graphics options. You'll then see the 90 Hz option.
     
    #30
    Knightisdark, P1597514224765, Dumbledoor and 31 others like this.

  5. dsmonteiro
    Community Consultant Staff Member Aug 6, 2020

    Stickied Post
    dsmonteiro , Aug 6, 2020 :
    To clarify, August 6 to September 7 is the period when this is a exclusive. 90 Hz isn't going anywhere after September 7. ;)
     
    #42
    Anmol Khosa, Tiphlo, Jatinjdt and 29 others like this.

  6. dsmonteiro
    Community Consultant Staff Member Aug 13, 2020

    Stickied Post
    dsmonteiro , Aug 13, 2020 :
    For those of you asking, OnePlus is also working with the PUBG MOBILE team to bring 60FPS gameplay to Nord users for a smoother experience in the future. Stay tuned.
     
    #826
    C1597562328603, D1597641772502, Y1596699634085 and 9 others like this.

  7. sia_0
    Gingerbread Aug 6, 2020

    #2
    N1595577618308, angielo, G_plusone and 2 others like this.

  8. suhantm
    Ice Cream Sandwich Aug 6, 2020

    #3
    A1597092208564, V1597993824838, Neicee and 11 others like this.

  9. Rohit_Kamble1
    Cupcake Aug 6, 2020

    #4
    JosephElsave, ImVishan, markgrarup and 9 others like this.

  10. Starcommander
    OnePlus Accessory Tester Aug 6, 2020

    Starcommander , Aug 6, 2020 :
    @David Y. Remember same month last year, we played pubg together? Along with @suhantm
     
    #5
    N1595577618308, Helder_DAlmeida, Amanda W. and 8 others like this.

  11. Dev Mariya
    Donut Aug 6, 2020

    #6
    N1595577618308, angielo and YRJ like this.

  12. Batman360
    OnePlus Accessory Tester Aug 6, 2020

    Batman360 , Aug 6, 2020 :
    Now you are talking 🔥🔥🔥
    Next stop CoD Mobile😍🔥
     
    #8
    Smit_pathak1, Z1577942484653, G1596874552930 and 24 others like this.

  13. Y1570024105162
    Donut Aug 6, 2020

    #9
    Shakeel.choudhary, ahalmn, G_Shanmukasai_Sai_uPGI and 12 others like this.

  14. iharshjjain
    Ice Cream Sandwich Aug 6, 2020

    #10
    U1597498725606, priyanshk, srikirandyagala@ and 16 others like this.

  15. G_nizam_sherali_SNsz
    Donut Aug 6, 2020

    G_nizam_sherali_SNsz , Aug 6, 2020 :
    now this is some news, been waiting eagerly. juat a question, how do we enable this high refresh feature when ready today? do we like have to update PUBG mobile?
     
    #11
    N1595577618308, Samrat Thawani, _PragiRockz_ and 2 others like this.

  16. dsmonteiro
    Community Consultant Staff Member Aug 6, 2020

    dsmonteiro , Aug 6, 2020 :
    The OnePlus 7 does not have a 90 Hz display so this is not possible.
     
    #12
    srikirandyagala@, G1596874552930, G_Fauzaan_Ahamed and 7 others like this.

  17. Dhruv301003
    Eclair Aug 6, 2020

    #13
    mehdi0098 and Apewzdee like this.

  18. dsmonteiro
    Community Consultant Staff Member Aug 6, 2020

    #14
    N1595577618308, Helder_DAlmeida, G_plusone and 5 others like this.

  19. Starcommander
    OnePlus Accessory Tester Aug 6, 2020

    #15
    G1596874552930, N1595577618308, Helder_DAlmeida and 5 others like this.

  20. A.Woodbury
    Gingerbread Aug 6, 2020

    A.Woodbury , Aug 6, 2020 :
    You all really know how to make OnePlus owners feel special. This is why we're here! Love this update! See you on the battlefield
     
    #17
    XMARX, N1595577618308, iamAnirban and 2 others like this.

  21. nerdkabir
    Honeycomb Aug 6, 2020

    nerdkabir , Aug 6, 2020 :
    Well, if you can have time to post on such a tiny thing, how about you help us thousands of stranded people who have had issues with OnePlus. Mentioned below is the case: I’m certain that this as well is going to be ignored. But all a man can do is try (#neversettle - ring any bell? ;) )

    How I wish that it was Indeed a good Launch of the most awaited line of phone by OnePlus. The Hype it generated, was immensely well received, all over the globe. I sold my OnePlus 6t a day before the Launch as i was certain that OnePlus was going to knock it out off the park. I bought the AR Launch Invite, bought the Preorder with full enthusiasm. But it all turned out to be a Huge let down. Here are the reasons why, Inspite of 1300+ messages in the “OnePlus Nord: Availability in India” Thread of all the Loyal Customers facing huge concerns: (NONE OF THEM WERE SOLVED OR EVEN ADDRESSED):

    1) The Preorders: The word preorder conveyed only one meaning to all of us, that its an advance amount to prebook our OnePlus Nord Phone. The excitement of getting our hands first before others was the exciting part, beside the goodies OnePlus was offering. But all went in the drain as soon as @@Joel Jacob announced that preorders doesn’t guarantees that a phone has been reserved for us.

    2) Gifts Not Worth 5000inr: @@Joel Jacob also wrote “we assure you, the gift box value is worth more than 5000inr”. If that really is the case, please help us understand the Math: if a preorder buyer buys Oneplus Nord, and they opt for GIFT BOX 1: Bluetooth bullets wireless z 1999+ A Nord sandstone case worth 790 and 500rs coupon which can be used only on oneplus.in (and no clarity on the caveat here, like may be 500rs can only be availed if you shop for a certain amount, etc etc), so total amount of gift box 1 is 3289 inr. If the customer choses GIFT BOX 2: Wireless bullet version 1 2999+ a nord sandstone case worth 790, total is 3789. So @@Carl @@Joel Jacob , please help us 1000’s of Indian Consumers and loyal fans that how does this math work?

    3) 499 non-redeemable: @@Joel Jacob alsomentioned that the Preorder amount is non-redeemable. Now why is that? We Preordered the phone and not the gift boxes, we paid believing that a Oneplus nord is going to be reserved for all the Preorder buyers, as it was a lottery kind of system, it wasn’t an open sale. We waited for ages, set many alarms to buy the preorders. But the amount being not adjusted in the final amount of Nord at the time of purchase is very hurtful andis a huge disappointment.

    4) First Gift Box: it has got an Invite Card with amessage on it: “Hey, theres a OnePlus Nord with your name on it”, if this message doesn’t mean that a phone has been reserved for you, then We are stupid and really fools to evenbelieve in OnePlus in the first place, to be loyal for years. We thought we all will get a window or an invite code on our ID’s as we were the few (1000’s) lucky ones to have placed the ‘OnePlus Nord Preorders” as it got sold out within a few minutes. But we were treated just like everyone out there, who didn’t purchase a preorder. Than what was the difference? Why ? Also note: When I successfully purchased the Preorder and I happened to read the T&C there, was clearly meantioned that the surprise gift box will contain “headphones wireless bullets z version” and a nord sandstone case, which was conveniently later changed to “wireless headpones bullet verion 1”, Still, the math is incorrect, how is it worth 5000Rupees? Please help us understand that.

    5) Your Customer care support is terrible. Have shot several emails and tried to connect to chat support, every medium failed. Not a single acknowledgement or reply I received from OnePlus support. Never could get through. This was unbelievable. I understand that these are Pandemic times and worksforce is affected, but no response for 2 weeks? How do you explain that? Imagine someone whose livelihood depends on this phone and your customer care takes ages to even respond, forget servicing their phones. Painful.

    I so so wanted to buy the Nord but the experience of not just me but thousands out there, has been terribe, I’m being really kind here when i say ‘terrible’. The faith in OnePlus now has been Broken. And you can’t replace it like you do for your Phones.

    Just hope that this message is being read by the right people and they really understand that this has been a terrible experience when it comes to “PREORDER”. The AR Launch was amazing and was something i will cherish. Just out of words now, have said enough. Peace out ✌🏻.

    ( Note: Some people also asked me to add a point of “AR Launch Invite guaranting Amazon gift card upto 1000rs”. I think that is too much to ask and also unethical. Cauz everyone got a chance at “Spin and Win” and got a chance to win cashback of 200,500,750,1000 as cashback, and other few bumper prizes. I understand the Caveat of “only applicable on buying Nord” may be a catch not everyone liked. But than to OnePlus’s point, what ever cashback you gonna get “after purchasing OnePlus Nord” is going to be in the form of Gift Card itself. So i would say the devil is in the details. Hence didn’t put it up there in the above issues. Else the above mentioned points are a clear breach of Trust of Loyal OnePlus customers).

    nerdkabir
    TechTalks
     
    #18
    smarajitoneplus6, M1597159820963, yadunandlal and 24 others like this.

  22. Bashiq Ali
    Froyo Aug 6, 2020

    #19
    Papuni17 likes this.

  23. Cakepips
    Ice Cream Sandwich Aug 6, 2020

    Cakepips , Aug 6, 2020 :
    Nice team up for the summer OnePlus! ☺️

    I mean, they got to holy trinity this with CoD Mobile...
    (Never played any if these... Because I'd probably get addicted. 90hz tho 🔥🔥)
     
    #20
    V1597993824838, G1596874552930, AshutoshIngole and 2 others like this.

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Last replied by jamesSingh

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