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What is this color ring around my camera ? via OnePlus Community App

  1. meatandy
    Oreo Mar 7, 2021


    #2

  2. #3
  3. Tobikage
    Nougat Mar 8, 2021

    Tobikage , Mar 8, 2021 :
    Looks like something stuck on the glass.

    Were you using a case ? Check inside the case ?

    Either that...or the glue for the glass is seperating. o_O
     

    #4
    chvzed, the_o2, Tokolozi and 4 others like this.
  4. Sano1994
    Froyo Mar 8, 2021


    #5
  5. meatandy
    Oreo Mar 8, 2021

    meatandy , Mar 8, 2021 :
    Wear and tear from your case ?
     

    #6
    amrishjina and Tokolozi like this.

  6. #7

  7. #8
  8. sfomin
    Nougat Mar 8, 2021


    #9
    Tobikage and Sheppards like this.

  9. #10
  10. Tobikage
    Nougat Mar 9, 2021

    Tobikage , Mar 9, 2021 :
    Can you feel the whatever it is when you touch the surface of the glass around the camera ring ?
     

    #11
  11. Timmaybarry , via OnePlus Community App , Mar 9, 2021 :
    I tried several times to wipe or rub the ring but it is under the glass. Thank you to all who have replied.
     

    #12
    Tobikage likes this.
  12. Tobikage
    Nougat Mar 9, 2021

    Tobikage , Mar 9, 2021 :
    I'm gonna guess it's the glue then.

    RMA that.
     

    #13
    Timmaybarry likes this.
  13. Dipjyoti Nath
    OnePlus Bug Hunter Staff Member Mar 10, 2021

    Dipjyoti Nath , Mar 10, 2021 :
    We've got in touch with you via personal conversation to give you more insights regarding this. Please check for the same.

    Regards,
    Dipjyoti
     

    #14
    Timmaybarry likes this.
  14. amrishjina
    Gingerbread Mar 12, 2021


    #15
  15. Arjun_Choudhry
    KitKat Mar 12, 2021

    Arjun_Choudhry , Mar 12, 2021 :
    Looks like the glue is seperating due to excessive heating around the camera module. Your best bet is to take the phone to a service centre and get the whole back panel removed and applied again
     

    #16
    McJader likes this.
  16. amrishjina
    Gingerbread Mar 12, 2021

    amrishjina , via OnePlus 7T , Mar 12, 2021 :
     

    #17
  17. amrishjina
    Gingerbread Mar 12, 2021

    amrishjina , via OnePlus 7T , Mar 12, 2021 :
    Can I claim under warranty
     

    #18
  18. Arjun_Choudhry
    KitKat Mar 12, 2021

    Arjun_Choudhry , Mar 12, 2021 :
    Ask Customer Service that. Depends on how the damage occured
     

    #19
  19. O1615529753901
    Cupcake Mar 12, 2021

    O1615529753901 , Mar 12, 2021 :
    The color night vision setting in the Ring app. The color night vision feature can be enabled in the Ring app. If it's not available in your camera, wait a few days for an automatic firmware update. The difference it makes depends on what your camera is looking at and how bright it is outdoors.
    how to install iMessage on Windows
     
    Last edited: Mar 13, 2021

    #20