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What is Wrongg Oneplus!!! via OnePlus 7 Pro

  1. P1576999434021
    Cupcake Jun 25, 2021

    P1576999434021 , via OnePlus 7 Pro , Jun 25, 2021 :
    I have a oneplus 7pro 8gb 256gb..I dont know the matter

    with it,it will just shutdown as per its own wish and i wont

    Know until i see the phone again and the gallery image

    and video lag is tremendous.


    Pls any solutions!!!
     

    #1
  2. Tokolozi
    Most Original Avatar Jun 25, 2021

    Tokolozi , Jun 25, 2021 :
    The title only needs one G in "wrong"

    And your shutdown is most likely caused by an app crashing your system. Try clearing device cache (and maybe re-installing some suspected apps).

    if that doesn't work you might need to restore your device to defaults.
     

    #2
  3. mojoyoyo77
    Assistant Head Moderator Assistant Head Moderator Jun 25, 2021

    mojoyoyo77 , Jun 25, 2021 :
    Moved thread to OnePlus 7 Pro General Support
     

    #3
    Tobikage, Artemus. and Mr. BG like this.
  4. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Jun 25, 2021

    Liehjan , Jun 25, 2021 :
    If it shuts down without a warning, it could be a faulty battery or a faulty motherboard.
     

    #4
    Artemus., Tobikage and Tokolozi like this.
  5. P1576999434021
    Cupcake Jun 25, 2021

    P1576999434021 , via OnePlus 7 Pro , Jun 25, 2021 :
    The battery seems to be working fine..cant say anything about the motherboard.
     

    #5
  6. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Jun 25, 2021

    Liehjan , Jun 25, 2021 :
    Contact support.
     

    #6
    Artemus. likes this.
  7. Mr. BG
    Community Hero 2020 Jun 25, 2021

    Mr. BG , Jun 25, 2021 :
    Have you tried running it in safe mode for a while?
     

    #7
  8. P1576999434021
    Cupcake Jun 25, 2021


    #8
  9. mojoyoyo77
    Assistant Head Moderator Assistant Head Moderator Jun 25, 2021

    mojoyoyo77 , Jun 25, 2021 :
    Shutdown menu: long tap on shutdown icon / safe mode
     

    #9
    Liehjan, McJader and Artemus. like this.
  10. Ankita_S.
    OnePlus Bug Hunter Staff Member Jun 28, 2021

    Ankita_S. , Jun 28, 2021 :
    For analyzing this better we would need more details & to get this sorted out at the earliest. We've dropped you a personal message and would request you to respond to the same.

    Regards,
    Ankita
     

    #10
  11. Z1612187578731
    Gingerbread Jun 29, 2021


    #11

  12. #12
  13. SahilNKhan
    Eclair Jul 4, 2021

    SahilNKhan , via OnePlus 7 Pro , Jul 4, 2021 :
    Try using the oxygen updater app and reinstalling the same package "full update btw", if it doesn't work just go back to android 9 lol, would feel twice as fast. I'm going to S21 FE just done with the terrible software and bs customer service.
     

    #13