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What Subscriptions offers you get with OnePlus TV?

  1. ParthGarg
    Eclair Oct 8, 2019

    ParthGarg , Oct 8, 2019 :
    After I did the whole setup for my OnePlus TV. I got free Eros Now subscription for a year.

    Is there anything more that I am getting subscribed to as premium ? Like Zee, as oneplus play shares content from the same.

    Can someone list all post purchase offers at one place?
     

    #1
    N1573747573167 likes this.
  2. Carrie H.
    TV Content Operations Staff Member Oct 9, 2019

    Carrie H. , Oct 9, 2019 :

    On OnePlus TV, there are various video applications, such as ZEE5, Hungama Play, Prime Video, etc.

    You can choose to subscribe to different video applications based on your content preferences. The subscription price for each app is different. Sometimes they also make promotions, so the price may not be constant.
     

    #2
    Catherine W. likes this.
  3. DNYANESHDR
    Cupcake Oct 12, 2019


    #3
    rameshkopparapu likes this.
  4. Steven X.
    OnePlus TV Software PM Staff Member Oct 12, 2019


    #4
    Catherine W. likes this.
  5. Venky61
    OnePlus TV Expert Oct 14, 2019

    Venky61 , Oct 14, 2019 :
    Nothing except Eros now as of now.
     

    #5
  6. Its_pd
    Cupcake Nov 10, 2019

    Its_pd , Nov 10, 2019 :
    EROS NOW app is not working on Q1...just gets stuck at the front screen with not menu options ..nothing works .... Anyone facing similar issues.
    Since its a preinstalled app can't uninstall and re-install to test it.
     

    #6
    Z1573107492052 likes this.
  7. niktrix
    Cupcake Nov 17, 2019

    niktrix , Nov 17, 2019 :
    I am facing same issue
     

    #7
  8. Venky61
    OnePlus TV Expert Nov 17, 2019

    Venky61 , Nov 17, 2019 :
    Hi, did you guys add OnePlus account in settings<Accounts. If you haven't, can you login and after that clear Eros now app's data, cache in settings< App manager and try to open the Eros now app again.
     

    #8
  9. Angela C.
    OnePlus TV Multimedia Leader Staff Member Nov 26, 2019

    Angela C. , Nov 26, 2019 :
    Could you tell me the version of your TV ?You can get the version by following this step:Settting ==> More Settings ==>About ==> System Version
     

    #9
    Catherine W. likes this.
  10. Its_pd
    Cupcake Dec 4, 2019

    Its_pd , Dec 4, 2019 :
    attaching screenshot of the system version
     

    Attached Files:


    #10
  11. Angela C.
    OnePlus TV Multimedia Leader Staff Member Dec 5, 2019

    Angela C. , Dec 5, 2019 :
    Thank you very much!
     

    #11
  12. Its_pd
    Cupcake Dec 8, 2019

    Its_pd , Dec 8, 2019 :
    Just updated the TV to latest firmware with NETFLIX ....still EROS NOW not working... :(
     

    #12
  13. Angela C.
    OnePlus TV Multimedia Leader Staff Member Dec 9, 2019

    Angela C. , Dec 9, 2019 :
    Its_pd Thank you very much for your information.
    You can try to follow this step to recover it :Settings ==>Apps ==>EROSNOW ==> Uninstall updates
    And the problem will be fixed in the next version.
     

    #13
  14. ginzon
    Eclair Dec 11, 2019

    ginzon , Dec 11, 2019 :
    You get EROS now, and it's utter useless... Keeps buffering else it sets quality to minimum...

    Prime Video is good, even watched contents with 4k without buffering..
     

    #14
  15. Catherine W.
    OnePlus TV Software Engineer Staff Member Dec 13, 2019

    Catherine W. , Dec 13, 2019 :
    hello,did you solve the problem?does Eros work well?
     

    #15
  16. Its_pd
    Cupcake Dec 16, 2019

    Its_pd , Dec 16, 2019 :
    Nope ...its doesn't work ...even after uninstalling the updates
     

    #16
  17. W1562321205864
    Cupcake Dec 17, 2019

    W1562321205864 , Dec 17, 2019 :
    Thank you very much for your feedback,Could you help me capture a Log?
    You can try to follow this step to provide log to me : Settting ==>More Settings ==>About ==>Feedback,
    At the same time, provide the SN number to me.
    Settting ==>More Settings ==>About ==>Status ==>Serial number
     

    #17
  18. Its_pd
    Cupcake Dec 18, 2019

    Its_pd , Dec 18, 2019 :

    Logs uploaded and serial number is 002000AK8X16766CFE
     

    #18
  19. W1562321205864
    Cupcake Dec 19, 2019

    W1562321205864 , Dec 19, 2019 :
    Thank you so much for sharing log. you are so nice.This log does not find out the reason, Could you help with the following method.
    Exit the OnePlus account, open the Eros app, enter the OnePlus account to log in, and then submit the Feedback?
     

    #19
  20. Its_pd
    Cupcake Dec 19, 2019

    Its_pd , Dec 19, 2019 :
    It's working !!.. thanks for the awesome support. Appreciate it
     

    #20
    Catherine W. likes this.