What Your Order Status Means

  1. rattles
    Ice Cream Sandwich Oct 12, 2014

    rattles , Oct 12, 2014 :
    Ordered on 10/7, got shipping notice today with delivery scheduled for Tuesday.

  2. bustervic
    Gingerbread Oct 12, 2014

    bustervic , Oct 12, 2014 :
    One plus. .. you are killing me. Order said completed @ 245am Pacific and I was emailed a tracking number then. But it hasn't gone anywhere and there is no info. 4 days or processing time? Seriously. If it takes 4 days to ship like last time ill be asking for you to return my shipping charge.

  3. dcllee
    Cupcake Oct 12, 2014

    dcllee , Oct 12, 2014 :
    I ordered mine on the same day, but my still says "pending shipment".

  4. The_VeryBest
    Eclair Oct 12, 2014

  5. akirkby
    Cupcake Oct 13, 2014

    akirkby , Oct 13, 2014 :
    You're lucky, Ordered 7th Oct with Express Delivery (UK), Money taken from account 7th Oct, Order still says processing and yet to receive any emails to suggest when I might receive the phone!

  6. sharmao
    Cupcake Oct 13, 2014

    sharmao , Oct 13, 2014 :
    Same here, placed the order on 7th and it got changed to processing on the 10th. Since then no change and no emails whatsoever :((

  7. owenjames22
    Eclair Oct 14, 2014

    owenjames22 , Oct 14, 2014 :
    That's not promising, I had issue when I ordered back in August. Just had to order another phone but gone for express this time, but if it takes as long as before I will be a bit annoyed.

  8. sharmao
    Cupcake Oct 14, 2014

    sharmao , Oct 14, 2014 :
    Just got the status changed to complete and got an email from One Plus with the tracking number. Checked DHL and looks like they got the shipment on 10th at 5:20AM and they still need one day more to deliver it to me....This is express shipping :-0

    akirkby likes this.
  9. owenjames22
    Eclair Oct 14, 2014

    owenjames22 , Oct 14, 2014 :
    Seems like a delay in OnePlus letting you know it was with DHL then, at lease you'll get it soon, it's a great phone.

  10. floatingdog
    Eclair Oct 14, 2014

  11. jonsg
    Eclair Oct 14, 2014

    jonsg , Oct 14, 2014 :
    Would it not be a good idea to have a mouse-over text or link for each status in the Orders section, so that we don't have to thread-mine the Forum to find out when we're likely to get what we've paid for?

    akirkby likes this.
  12. howangpham
    Cupcake Oct 14, 2014

  13. akirkby
    Cupcake Oct 15, 2014

    akirkby , Oct 15, 2014 :
    Well - moving on, Tuesday morning (14th) the phone is delivered. 2 hours later I receive the email to say it has been shipped and please allow 24 hours for the tracking number to be active!!!
    When I check the tracking info I see that the phone was shipped on the 10th.
    Updating the status and info faster would give a better impression...

  14. kidwelsh
    Eclair Oct 15, 2014

    kidwelsh , Oct 15, 2014 :
    It actually didn't start moving u til Tuesday and won't be here until tomorrow. That means the two day shipping I paid for took three days.

  15. thatquatchi
    Cupcake Oct 16, 2014

  16. thieny.n
    Cupcake Oct 16, 2014

    thieny.n , Oct 16, 2014 :
    i ordered mine on friday( oct 10 ) and its still processing and i paid for express shipping , should i be worried ? they already took money from my account.

  17. sharmao
    Cupcake Oct 16, 2014

  18. Nat21
    Cupcake Oct 16, 2014

    Cupcake Oct 17, 2014

    THEENCRYPTED , Oct 17, 2014 :
    Is there any reason my order went from California to Georgia even though my shipping address is about 40 minutes away?[​IMG]

  20. manish5374
    Cupcake Oct 17, 2014

    manish5374 , Oct 17, 2014 :
    Its showing ORDER COMPLETE in my store a/c since 5-6 days, but i have not received. Does it take this long, or is something wrong!!

    Yo Jerry, do you have anything to say about this
    Last edited: Oct 17, 2014