255
What Your Order Status Means

  1. tntmux
    Honeycomb Jul 23, 2014

    tntmux , Jul 23, 2014 :
    The sad part is I also ordered mine on 17th, it passed to processing on 18th, today we are on 23th, still processing, nerver settle?
     

    #61
  2. zaryab
    Ice Cream Sandwich Jul 23, 2014

    zaryab , Jul 23, 2014 :
    Ouch.... mine changed to complete 5am before i even woke up on monday and now its wednesday and it started going out of the warehouse today...
     

    #62
  3. tntmux
    Honeycomb Jul 23, 2014

    tntmux , Jul 23, 2014 :
    Good for you, just hope I can receive my phone by the end of the month.
     

    #63
  4. jwkreule
    Honeycomb Jul 23, 2014

    jwkreule , Jul 23, 2014 :
    I've checked royal mail (uk) and inserted my tracking number, but it says it ain't ready yet.
     

    #64
  5. jwkreule
    Honeycomb Jul 23, 2014

    jwkreule , Jul 23, 2014 :
    What country you in? Mine's in the UK and I checked Royal Mail to track the delivery but it's not ready yet..
     

    #65
  6. bakhu
    Froyo Jul 23, 2014


    #66
  7. tntmux
    Honeycomb Jul 23, 2014

    tntmux , Jul 23, 2014 :
    I am in Paris.
     

    #67
  8. vipinm
    Honeycomb Jul 23, 2014


    #68
  9. bakhu
    Froyo Jul 23, 2014

    bakhu , Jul 23, 2014 :
    I would say all the delays are because of |"Blizzard of Invites" but they could have clarified all of this in one post ;(
     

    #69
    jwkreule likes this.
  10. Meller
    Eclair Jul 23, 2014

    Meller , Jul 23, 2014 :
    @Jerry Can you please take a look at my order (#1200034486) and write me a PM?

    I don't understand why it has not been shipped yet.
     

    #70
  11. VillageId10t
    Honeycomb Jul 25, 2014

    VillageId10t , Jul 25, 2014 :
    @Jerry

    So processing means what exactly? Does DHL/USPS/whichever logistics company is chosen is on it's way to pick it up or does it mean OnePlus still has to send the notification to them that there is a package waiting for pickup? All the retailers I've ordered online from send an email as soon as they send for a courier since the tracking number is automatically generated at that point. All OnePlus would need to do is print the label and slap it on the package.
     

    #71
    HRgen32 likes this.
  12. jwkreule
    Honeycomb Jul 25, 2014

    jwkreule , Jul 25, 2014 :
    It means Oneplus are doing the paperwork and setting up the deliveries from their factories I guess.
     

    #72
  13. VillageId10t
    Honeycomb Jul 26, 2014

    VillageId10t , Jul 26, 2014 :
    Then that would actually be:
    1. Pending Shipment: We are preparing the paperwork and product for shipment by the logistics company.
     

    #73
  14. bakhu
    Froyo Jul 26, 2014

    bakhu , Jul 26, 2014 :
    Well in my experience i would say DHL is one to blame for it because they had my phone since 18/7/2014 and didn't release it until 23/7/2014 which is strange!
     

    #74
  15. Louis-Arthur
    Gingerbread Jul 26, 2014

    Louis-Arthur , Jul 26, 2014 :
    Don't know if this has been said already, but on DPD tracking, what does
    DPD data centre
    Additional information
    Shipment data transmitted
    means ?
     

    #75
  16. because21
    Froyo Jul 28, 2014

    because21 , Jul 28, 2014 :
    Hi Jerry ! I have an URGENT enquiry. I already have a ticket for it but I am seeking for your advices.

    I need to change my shipping country, which wasn't available at a time of the order.
    My current statut is PENDING SHIPMENT, set to Canada.

    Need to have it ship to FRANCE instead. I cannot change the shipping country to anywhere.

    I am on the FRANCE One plus Page and France stills doesn't shows up.

    I have requested One+ to not send the parcel until the shipping address is sorted.

    Is there any way you can help me ?

    Thank you so much for your help, highly appreciated
     

    #76
  17. Ashur
    Froyo Jul 28, 2014

    Ashur , Jul 28, 2014 :
    I placed my order last friday night,now is monday night and is still "pending shipment" is that normal?
     

    #77
  18. joshuaafterdark
    Gingerbread Jul 28, 2014


    #78
  19. pratyush997
    Donut Jul 28, 2014

    pratyush997 , Jul 28, 2014 :
    Folks, How much can I be charged just in case something goes wrong (say, manufacturing defect) to send the unit back, importing it back and clearing custom duties?

    RMA is the main reason I'm holding the purchase.
     

    #79
  20. biohack
    Gingerbread Jul 29, 2014

    biohack , Jul 29, 2014 :

    You're kind of impatient. 6 days for your phone to get to you. Chill out bro.
     

    #80