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WhatsApp Audios/Proximity Sensor Problems

  1. Tsors
    Eclair Jun 5, 2019

    Tsors , Jun 5, 2019 :
    I bought a TMobile OnePlus 7 Pro a while ago, since then I'm having problems trying to listen to whatsapp audios and voice notes.
    The problem is, whenever i try to play them, the audio goes to the earpiece, as if I'm covering the proximity sensor, even if I'm not holding the phone.

    I waited for OTAS expecting this to be solved but it looks like I'm the only one having this issue.

    What should i do? send it back to TMOBILE?
     

    #1
  2. Zvoni
    Gingerbread Jun 5, 2019

    Zvoni , Jun 5, 2019 :
    my experience is that it's like very sensitive in the sense that it switches to audio on the earpiece even if my hand is pretty far from the sensor.
     

    #2
    T1566133788278 and Tsors like this.
  3. Tsors
    Eclair Jun 5, 2019

    Tsors , Jun 5, 2019 :
    exactly, it's really annoying, I don't know what to do
     

    #3
    T1566133788278 likes this.
  4. Zvoni
    Gingerbread Jun 5, 2019

    Zvoni , Jun 5, 2019 :
    for me it's not that big of a problem haha but probably because there are other bigger issues with this phone i have.
     

    #4
  5. Zvoni
    Gingerbread Jun 5, 2019

    Zvoni , Jun 5, 2019 :
    but it is really annoying because you have to watch how you hold the phone. this is just another stupid problem. hope they see this. also there is a problem with auto brightness, but i don't know if that has something to do with this particular sensor.
     

    #5
    MBCG likes this.
  6. Tsors
    Eclair Jun 5, 2019

    Tsors , Jun 5, 2019 :


    Zvoni

    but it is really annoying because you have to watch how you hold the phone. this is just another stupid problem. hope they see this. also there is a problem with auto brightness, but i don't know if that has something to do with this particular sensor.​


    the auto Brightness uses the Light sensor, not the proximity one. I think I'll return the phone bc I can't stand this
     
    Last edited: Jun 5, 2019

    #6
    Zvoni likes this.
  7. ronnyroperto
    Eclair Jun 6, 2019


    #7
  8. Tsors
    Eclair Jun 6, 2019

    Tsors , Jun 6, 2019 :
    it's a TMobile op7 or international?
     

    #8
  9. ronnyroperto
    Eclair Jun 6, 2019


    #9
  10. Tsors
    Eclair Jun 6, 2019

    Tsors , Jun 6, 2019 :
    I was about to flash the global rom to check it the problem is on the TMobile version, too bad it isn't. Do you think that can be fixed via OTA or if it's a hardware issue? it's really annoying
     

    #10
  11. ronnyroperto
    Eclair Jun 6, 2019

    ronnyroperto , Jun 6, 2019 :
    don't think so cause on phone app this don't happen just only VoIP apps
     

    #11
    Tsors likes this.
  12. Tsors
    Eclair Jun 6, 2019

    Tsors , Jun 6, 2019 :
    true, I guess I'll just wait and hope then
     

    #12
  13. ronnyroperto
    Eclair Jun 6, 2019


    #13
    Tsors likes this.
  14. ambhareesh
    Froyo Jun 14, 2019


    #14
  15. Tsors
    Eclair Jun 14, 2019

    Tsors , Jun 14, 2019 :
    It kinda solved when i flashed the international rom, now it's way less sensitive.
     

    #15
  16. Spectr_
    Eclair Jun 15, 2019

    Spectr_ , Jun 15, 2019 :
    I have the same issue on the international version 9.5.7. However, I remember having this issue for ages in my old phone too (Meizu). I believe it could be a whatsapp bug, I'm not sure. It's annoying as hell, though
     

    #16
    Tsors and ronnyroperto like this.
  17. Paulo Viana
    Gingerbread Jul 17, 2019

    Paulo Viana , Jul 17, 2019 :
    Qualquer solução? Alguém jáAny solution? Has anyone managed to solve this problem? I am also going through this
     

    #17
  18. nawfalhasan
    Donut Jul 17, 2019

    nawfalhasan , Jul 17, 2019 :
    I have the same issue too! From day 1.. I am an Indian, bought from India. This is super weird. I feel like I lost money on this...

    Even if I stay far away from phone it gets muted! The proximity sensor is sooo friking incredibly bad.

    OnePlus, are you listening/? Why nobody from core team is responding to this??
     

    #18
  19. Paulo Viana
    Gingerbread Jul 27, 2019

    Paulo Viana , Jul 27, 2019 :
    [QUOTE = "nawfalhasan, post: 20558897, membro: 2208888"] Eu tenho o mesmo problema também! Desde o primeiro dia .. Eu sou um indiano, comprado da Índia. Isso é super estranho. Eu sinto que perdi dinheiro com isso ...

    Mesmo se eu ficar longe do telefone, ele fica mudo! O sensor de proximidade é muito friking incrivelmente ruim.

    OnePlus, você está ouvindo /? Por que ninguém da equipe principal está respondendo a isso? [/ QUOTE]
     

    #19
  20. Paulo Viana
    Gingerbread Jul 27, 2019


    #20