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Whatsapp Crashing via OnePlus 8 Pro

  1. G_Machel_Sampson_MgPO , via OnePlus 8 Pro , Nov 25, 2021 :
    Been trying to open WhatsApp and it keeps Crashing. The app says that the app keeps stopping. I am unable to use the app. I have tried clearing the cache and restarting the phone but the problem still persists. Any help would be much appreciated.
     

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  2. Shailender Sharma
    Nougat Nov 25, 2021


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    Aaron2017 and Tokolozi like this.

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  4. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 25, 2021

    Dresa91 , Nov 25, 2021 :
    Did you try an older WhatsApp version?
     

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  6. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 25, 2021


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  8. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 26, 2021


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  9. G_Machel_Sampson_MgPO , via OnePlus 8 Pro , Nov 26, 2021 :
    When I try to install from the playstore, the progress bar for installing hits a 100% but instead of the open button it comes up back with the install button.
    Installing from apk mirror have also not helped and I have tried to use even older versions from the current one. The apk downloads but when trying to install it a popup show "app not installed"
     

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  10. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 26, 2021

    Dresa91 , Nov 26, 2021 :
    Did you deinstall WhatsApp before and select the right version?
     

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  11. G_Machel_Sampson_MgPO , via OnePlus 8 Pro , Nov 26, 2021 :
    If you mean uninstalling before reinstalling then yes I did... Someone from another forum suggests to factory reset what do you think?
     

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  12. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 26, 2021

    Dresa91 , Nov 26, 2021 :
    First of all which apk variant did you download?
     

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  13. G_Machel_Sampson_MgPO , via OnePlus 8 Pro , Nov 26, 2021 :
    I tried both apk variants 2.21.21.17 and 2.21.21.19 from October. I did this because I was told to get an older version
     

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  14. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 26, 2021

    Dresa91 , Nov 26, 2021 :
    Well which variant exactly? There are 4 different architectures listed… you have to download the right one..
     

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  15. G_Machel_Sampson_MgPO , via OnePlus 8 Pro , Nov 27, 2021 :
    Thanks much @Dresa91 you have been much help. The problem is now solved and I ended up factory resetting the phone. And its now working perfectly 👍🏾. I have thanks a million again for your support
     

    #15
    Dresa91 likes this.
  16. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 27, 2021

    Dresa91 , Nov 27, 2021 :
    You are welcome 🙂
     

    #16