Whatsapp/Instagram issue in Android 10

  1. G_Kailash_Kandel_CYOB
    Eclair Oct 14, 2019

    G_Kailash_Kandel_CYOB , Oct 14, 2019 :
    I upgraded my OnePlus 7 pro to android 10.0.1 after that I'm having problem with WhatsApp and Instagram.
    In Instagram when i upload a story, only the 1st story gets uploaded & the rest is stuck saying(Try Again)

    In WhatsApp while doing video call the app itself doesn't work. I can use other apps during video call but cant use WhatsApp itself.

  2. AdrianCRick
    Cupcake Oct 16, 2019

  3. I1571335834978
    Cupcake Oct 17, 2019

    I1571335834978 , Oct 17, 2019 :
    Have same problem. WhatsApp gets stuck during video call. You can't use the app or scroll through. Android 10.1 update is a sham

    arvit, manojklkrn96 and Sunny_diwakar like this.
  4. Sunny_diwakar
    Cupcake Oct 19, 2019

    Sunny_diwakar , Oct 19, 2019 :
    Somting same happen with me when i send or set profile picture on whataap the whataap app stuck and not responding after updating into oneplus 7 android 10

    arvit likes this.
  5. I1571677575452
    Cupcake Oct 21, 2019

    I1571677575452 , Oct 21, 2019 :
    Instagram is not allowing to post 2nd story and showing as "posting" for days and becomes unresponsive. Please resolve this issue as i am going on a vacation next week.

  6. V1572477179246
    Cupcake Oct 30, 2019

    V1572477179246 , Oct 30, 2019 :
    Yes, my OP 7 Pro after getting Android 10 system updates starts getting problems (so far) on whatsapp and instagram.

    For an instance, WhatsApp gets stucked when sending a video file, then my gallery will be slow and unable to give a preview.

    Instagram is the same, won't let me post any video, also it only works on cellular data, my instagram won't work on wifi. I had reinstalled instagram many times, the wifi only works after fresh installation, then after a while the problem starts happening again (only work on cellullar data).

    There was no problem at all before Android 10 Oxygen OS update. I want to go back to Android 9 Oxygen, but haven't found out how to do that.

    This is my first time buying OP 7 Pro and already unhappy with the phone, might switch to other phone if OP doesn't give a damn to this problem

    TamCao and sarthak2509 like this.
  7. Vogeles
    Cupcake Oct 31, 2019

    Vogeles , Oct 31, 2019 :
    Same problem here... Very slow response of Gallery if I want to send picture on Whatsapp, Facebook. Seems like some invisible layer covers app and not possible to click on anything until swipe back from the side of the screen. Please fix it asap. Unable to send any photo.

    Manohar RajGopal likes this.
  8. V1572477179246
    Cupcake Nov 1, 2019

    V1572477179246 , via OnePlus 7 Pro , Nov 1, 2019 :
    is there any OnePlus Suppprt / R&D people monitoring this community? or we're just wasting our time sharing our misery here together? Please help fix the OxygenOS 10 issues with WhatsApp and Instagram


  9. #9
    O1571250704215 likes this.
  10. Oliver819819
    Donut Nov 1, 2019

    Oliver819819 , via OnePlus 7 Pro , Nov 1, 2019 :
    I am facing a different problem and would like to know who else might be facing it.

    When choosing photos to be uploaded/shared on Instagram/whatsapp, the thumbnail orientations are all messed up. However, when a problematic thumbnail is selected and the preview is shown, the orientation of the preview photo is correct. I tried this on both OnePlus 7 Pro and OnePlus 7T Pro and the same problem exist. Tried to search but can't find any info on this issue. Other social media such as Facebook or Snapchat is all good. So far only seeing this problem with WhatsApp and instagram

    Chunchimina likes this.
  11. Niks05
    Cupcake Nov 2, 2019

  12. TheJuli
    Froyo Nov 2, 2019

    TheJuli , via OnePlus 7 Pro , Nov 2, 2019 :
    Its not OnePlus's fault you titwits. Its facebook's fault that develops Whatsapp and the Instagram app. Both these apps are very badly managed and are very late with updates.

    Excpect the problmes to get fixed when Android 10 gets enough popularity for Facebook to start repairing the app for android 10.

  13. AbhilashSaikia
    The Lab - OnePlus 8 Pro Reviewer Nov 2, 2019

    AbhilashSaikia , Nov 2, 2019 :

    Hi @TheJuli,

    The same version of Instagram works fine on other phones running Android 10 :)-/)

    Split story not getting uploaded/saved issue have been reported by many.

    G_Kailash_Kandel_CYOB likes this.
  14. alanwan881
    Cupcake Nov 4, 2019

    alanwan881 , Nov 4, 2019 :
    I am unable to send 90% of photos on whatsapp. It crashes almost everytime. Camera's orientation function has some big issues. It may look okay in "Gallery" app or "Photo" app. When you upload it to other platforms or save onto a computer. The orientation will always be messed up.

    Chunchimina likes this.
  15. Slorks
    Cupcake Nov 5, 2019

    Slorks , via OnePlus 7T , Nov 5, 2019 :
    I have the same issue, I thought it was just my phone (OnePlus 7 Pro) so I bought a new OnePlus 7T and the problem is still present! I feel robbed. I use Instagram stories religiously and need this problem to be fixed. this problem is not present on other Android 10 devices. very VERY frustrating!

  16. Chunchimina
    Cupcake Nov 6, 2019

  17. flores78
    Gingerbread Nov 7, 2019

    flores78 , Nov 7, 2019 :
    I totally agree with this. Got the same issue with Gallery for Whatsapp, Instagram and Facebook. The phone crashes at some point

  18. onogram
    Gingerbread Nov 8, 2019

    V1572477179246 likes this.
  19. flores78
    Gingerbread Nov 8, 2019

  20. B1563707823860
    Cupcake Nov 9, 2019

    B1563707823860 , Nov 9, 2019 :
    Facing the same issue with WhatsApp. While doing video call with WhatsApp, unable to use WhatsApp features like sending videos or pics to any other contacts.