1. F1636952314386
    Cupcake Nov 15, 2021

    F1636952314386 , Nov 15, 2021 :
    Hello. After the installation of new update in my device, One Plus 6T. I'm unable to view, recieve or send any media through my phone. Neither I can view the images, stickers or WHATSAPP stories, nor I can send any. Everytime it shows download failed. I'm hereby attaching a screenshot for the same. Please help me to solve this issue as soon as possible.

    S1638733910734 likes this.
  2. U1527418293219
    Cupcake Nov 22, 2021

  3. MobiPUser6927382
    Cupcake Nov 29, 2021

    MobiPUser6927382 , via OnePlus 6T , Nov 29, 2021 :
    The below solution from other user helped me to fix this issue.

    Had the same problem and found a solution: Open your file manager -> Storage ->, rename the root Whatsapp folder to any other name (example Whatsapp1) and restart your phone. Good luck 😉

  4. F1637848415216
    Cupcake Nov 29, 2021

    F1637848415216 , via OnePlus Nord , Nov 29, 2021 :
    Hello there. Am a total technophobic. Can you tell me how I rename my root file?!

  5. O1636578256376
    Cupcake Nov 29, 2021

    O1636578256376 , via OnePlus 6T , Nov 29, 2021 :
    This does not work for me unfortunately. Maybe I am doing something wrong. I renamed the whatsapp folder in my internal storage, but I still can't send and receive Whatsapp media

  6. MobiPUser6927382
    Cupcake Nov 30, 2021

  7. MobiPUser6927382
    Cupcake Nov 30, 2021

  8. MobiPUser6927382
    Cupcake Nov 30, 2021

    MobiPUser6927382 , via OnePlus 6T , Nov 30, 2021 :

    1. open File Manager app.
    2. press Storage at the bottom.
    3. press Internal storage
    4. scroll down to see the WhatsApp folder
    5. long press on the WhatsApp folder to select it.
    6. press the three dots in the top right corner
    7. press Rename
    8. rename to WhatsApp1 and press ok wait for it to finish (it will take some time but please be patient and wait)
    9. Once it's done then restart the phone

  9. I1638564209792
    Cupcake Dec 3, 2021

    I1638564209792 , via OnePlus 6 , Dec 3, 2021 :
    I faced the Whatsapp Media issue after the OS 11 update installed on 29-Oct-2021 which was rolled out in Sep 2021 and today 3-Dec-2021 02 30 AM in India received a notification for update and post installation the whatsapp issue has been resolved.

    Hope this helps!!!

    P.S. Not sure if the battery drain issue has been fixed as part of update and needs some more monitoring.

  10. G_Sumit_J_Shewaramani
    Cupcake Dec 7, 2021