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Whatsapp media issues after Android 11 Update via OnePlus 6T

  1. S1541851428082
    Eclair Aug 23, 2021

    S1541851428082 , via OnePlus 6T , Aug 23, 2021 :
    Android 11 recently I got update, I was updated then after my whatsapp pics gone disappeared, total whatsapp pics folder showing no pics . Please one plus team resolve this issue

     

    #1
  2. pablofg1978
    Head Moderator Head Moderator Aug 23, 2021

    Best Answer
    pablofg1978 , Aug 23, 2021 :
    Check this
    1. Open the File Manager app on your phone and head to its Settings.
    2. Here, enable the ‘Show Hidden Media Files’ option.
    3. Now, get to your phone’s internal storage and look for the WhatsApp folder. Please open it and head to Media > WhatsApp Images.
    4. Delete the .nomedia file present here. Do the same for the Private and Sent folders if required, and you’re good to go.
    Source: https://gadgetstouse.com/blog/2020/02/10/how-to-fix-whatsapp-images-not-showing-in-gallery/
     

    #8
    S1541851428082 and Aaron2017 like this.
  3. pablofg1978
    Head Moderator Head Moderator Aug 23, 2021

    pablofg1978 , Aug 23, 2021 :
    Go to whatsapp settings, go to chats, and then check if show media files is enabled
     

    #2
    K1556274379613 likes this.
  4. S1541851428082
    Eclair Aug 23, 2021

    S1541851428082 , via OnePlus 6T , Aug 23, 2021 :
    Actually in my gallery not showing whatsapp pics and videos. Remaining I can see in my gallery after update
     

    #3
  5. S1541851428082
    Eclair Aug 23, 2021

    S1541851428082 , via OnePlus 6T , Aug 23, 2021 :
    See in my gallery status. Pics not available. I can't see any photos
    1629731994347.jpg

    1629731994378.jpg

    1629731994405.jpg
     

    #4
  6. pablofg1978
    Head Moderator Head Moderator Aug 23, 2021

    pablofg1978 , Aug 23, 2021 :
    Did you check what is said?
     

    #5
  7. S1541851428082
    Eclair Aug 23, 2021

    S1541851428082 , via OnePlus 6T , Aug 23, 2021 :
    Yes media enabled already, and total 4400 pics not showing in my gallery. What to do and my business whatsapp account also same issue
     

    #6
  8. S1541851428082
    Eclair Aug 23, 2021


    #7
  9. S1541851428082
    Eclair Sep 2, 2021

    S1541851428082 , via OnePlus 6T , Sep 2, 2021 :
    I will try
     

    #9
  10. S1541851428082
    Eclair Sep 25, 2021

    S1541851428082 , via OnePlus 6T , Sep 25, 2021 :
    I tried but no use. Same situation here .
     

    #10
  11. V1548701547817
    Cupcake Oct 3, 2021

    V1548701547817 , Oct 3, 2021 :
    Hi,
    After I had upgraded my os 11, I'm facing so many issues
    1. All my WhatsApp photos and files got deleted both in my gallery and Whatsapp. I lost my important files. I couldn't retrieve it either.
    2. Botim call is not working.
    3. My phone becomes very slow.
    4. And so many other issues, the list will be updated with further issues.

    Worst update ever from Android.
     
    Last edited: Oct 3, 2021

    #11
  12. S1541851428082
    Eclair Oct 3, 2021

    S1541851428082 , via OnePlus 6T , Oct 3, 2021 :
    My gallery issue resolved.
    Simply I updated my galary app from play store .
     
    Last edited: Oct 3, 2021

    #12
  13. S1541851428082
    Eclair Oct 3, 2021

    S1541851428082 , via OnePlus 6T , Oct 3, 2021 :
    Do this exercise also. After that go to play store and update your ONEPLUS galary app https://play.google.com/store/apps/details?id=com.oneplus.gallery

    Open the File Manager app on your phone and head to its Settings.

    Here, enable the ‘Show Hidden Media Files’ option.

    Now, get to your phone’s internal storage and look for the WhatsApp folder. Please open it and head to Media > WhatsApp Images.

    Delete the .nomedia file present here. Do the same for the Private and Sent folders if required, and you’re good to go.

    Source: https://gadgetstouse.com/blog/2020/02/10/how-to-fix-whatsapp-images-not-showing-in-gallery/
     

    #13
  14. S1541851428082
    Eclair Oct 3, 2021

    S1541851428082 , via OnePlus 6T , Oct 3, 2021 :
    Your photos not yet deleted from your phone. You can get your data from file manager. But issue in gallery only , photos not showing in gallery,just simply update https://play.google.com/store/apps/details?id=com.oneplus.gallery OnePlus gallery app then check.
     

    #14
  15. PUNITH_REDDY
    Donut Oct 9, 2021

    PUNITH_REDDY , via OnePlus 6T , Oct 9, 2021 :
    I just got an update in my 6T, for upgrade to OS 11. So many cool and new features and I have been waiting to get this update.

    Now after the upgrade, all my previous WhatsApp images are now not visible? I am not sure how to retrieve it too? Is anybody else having the same issue?

    I really want those pictures back, they are very important. Can you let me know how do I get the same retrieved?
     

    #15
  16. U1633809022697
    Cupcake Oct 9, 2021


    #16
  17. Artemus
    Community Hero 2020 Oct 9, 2021

    Artemus , Oct 9, 2021 :
    Android 11 changed how files are stored on the phone, known as "scoped storage". There are tons and tons of guides that tell you how to find these files on Google.
     

    #17
  18. U1633809022697
    Cupcake Oct 9, 2021

    U1633809022697 , via OnePlus 6 , Oct 9, 2021 :
    Do I need to move my whatsapp files to the new location? Come on, this is far from what I expect on the user experience side.
     

    #18
    P1633986900579 likes this.
  19. Artemus
    Community Hero 2020 Oct 9, 2021


    #19
    U1633809022697 likes this.
  20. A1633822803111
    Cupcake Oct 10, 2021


    #20