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Whatsapp misbehaving in OnePlus 7T after new update

  1. Preetham28
    Donut Oct 28, 2019

    Preetham28 , Oct 28, 2019 :
    In WhatsApp, While selecting images to send, the app is misbehaving.Images are not selected and app doesn't respond.
    This issue temporary resolves with a restart of phone and after sometime, it repeats.

    Discovered something again today.
    All other images except those taken with OnePlus 7T camera are getting selected and can be send. But when selecting those images taken with OnePlus 7T camera, application misbehaves.

    Update (8 Nov, 2019)

    It again happens..
    But now it is worse than before, when sharing images directly from gallery, WhatsApp crashed and worst part is OnePlus launcher wasn't responding and finally UI wasn't responding and phone hanged. Can you believe this, The OnePlus 7T, the flagship killer hanged. I had to force restart my device in order to make my phone work again.

    Day by day, this issue isn't getting resolved rather its getting even more worse.


    Edit (30 Dec, 2019)

    This issue with sending photos through WhatsApp is now at peaks. Every single time, it happens. Just can't send photos shot on device through WhatsApp.
    I've tried many times, and every single time it happens..

    All it shows is loading the photo like for eternity.
    1577712314193.jpg


    This is one of the things that might pull OnePlus down from the so called premium segment phone brands. The response from the OnePlus team is the worst. Its been 2 months and the issue doesn't seem to be resolved.

    Please focus on improvising the existing rather than building something new.
     
    Last edited: Dec 30, 2019

    #1
  2. livung
    Eclair Oct 29, 2019

    livung , Oct 29, 2019 :
    I also had this happent o me today.. Had to close Whatsapp a few times and then it seemed to work.
     

    #2
  3. Y1572121642308
    Cupcake Nov 3, 2019


    #3
    rel9 likes this.
  4. Q1571419609788
    Cupcake Nov 4, 2019


    #4
    X1572419137577 and rel9 like this.
  5. rel9
    Cupcake Nov 5, 2019

    rel9 , Nov 5, 2019 :
    Same. Clear Glitch with the Oxygen Software....suffocating over here.
     

    #5
  6. Jgandhig
    Cupcake Nov 5, 2019

    Jgandhig , Nov 5, 2019 :
    same here any selection you do chat or photo in whatsapp or Gallary app , having a bid lag

    need to solve urgently.
     

    #6
  7. Y1572963521652
    Cupcake Nov 5, 2019

    Y1572963521652 , Nov 5, 2019 :
    This seems to issue with many or all. I am also facing this issue and this is annoying. This phone is just not supposed to hang.
    need solution for this ASAP.
     

    #7
  8. hemu_9282
    Cupcake Nov 8, 2019

    hemu_9282 , Nov 8, 2019 :
    Im also facing the same issue with 7T. photos which are taken by oneplus device is not working in whatsapp and those pics are not showing properly and whiile using picsart app device getting hanged please resolve solution ASAp
     

    #8
  9. hemu_9282
    Cupcake Nov 8, 2019


    #9
  10. anvitchandure
    Donut Nov 9, 2019

    anvitchandure , Nov 9, 2019 :
    Facing the same issue. WhatsApp hangs when trying to select a gallery image. Have to force a restart to get it to work.
    @OnePlus, need fast resolution on this.
     

    #10
    hemu_9282 likes this.
  11. Q1560353024871
    Cupcake Nov 11, 2019


    #11
  12. G_Avinash_Ambekar_vWkj
    Cupcake Nov 22, 2019


    #12
  13. Ramylava
    Cupcake Dec 2, 2019


    #13
  14. vinodhshankar.g
    Cupcake Dec 3, 2019

    vinodhshankar.g , Dec 3, 2019 :
    upgraded to oneplus 7t yesterday.. facing too many issues with WhatsApp..not sure problem is with android 10 or with oxygen os @OnePlus we need immediate resolution
     

    #14
  15. Mosawani
    Cupcake Dec 7, 2019


    #15
  16. E1575895830916
    Cupcake Dec 9, 2019


    #16
  17. pmanaktala
    Eclair Dec 11, 2019

    pmanaktala , via OnePlus 7T , Dec 11, 2019 :
    Just a suggestion, try at your own risk. It seems like the stable version of whatsapp is having this issue. If you switch to a beta version, this issue goes away.
    Quite surprising but it actually works. I have been using whatsapp beta and trust me its a lot better than the public stable version .
     

    #17
  18. Murcielago75
    Cupcake Dec 13, 2019


    #18
  19. jmanes
    Eclair Dec 15, 2019

    jmanes , Dec 15, 2019 :
    Not a user of WhatsApp, but bumping this thread because this should be a high priority issue for the OnePlus team. WhatsApp is extremely popular outside of the USA and many of my co-workers from India use it to keep in touch with friends and family.
     

    #19
  20. G1576882015959
    Cupcake Dec 20, 2019

    G1576882015959 , Dec 20, 2019 :
    Not only in WhatsApp not also other platforms like signal. It's a hefty price to pay for the phone with such a major bug. And no response from OnePlus. Thinking of returning the product.
     

    #20