10
Whatsapp misbehaving in OnePlus 7T after new update

  1. G1576882015959
    Cupcake Dec 24, 2019

    G1576882015959 , Dec 24, 2019 :
    For WhatsApp and gallery issue, try this. OnePlus support sent me this instruction and so far it's working. Give it a try:
    --------
    There must be some bugs with the application can cause the issue. Would you mind trying out some of the following common solutions first? If yes please follow the below steps:
    1. App Clear cache
    2. System Clear cache
    3. Network reset

    1. App Clear cache
    - Long press the Whats app application >> Go to app info >> Storage >> CLEAR CACHE
    - Long press the Gallery pplication >> Go to app info >> Storage >> CLEAR CACHE.

    2. System Clear cache
    This will not delete files on the phone but will just delete the System Cache
    * Power off your device.
    * Press and hold volume down + volume up + Power button. (The device will boot into recovery mode).
    * If a keyboard pops up, enter your device's password.
    * Select language.
    * Select Wipe data and cache > Wipe cache
    * Tap Yes when asked "Cache will be wiped, continue?"
    * Now Reboot system from "Reboot" option

    3. Network reset (for signal issue)
    Go to settings >> System >> Reset Option >> Reset WiFi Mobile & Bluetooth >> Reset setting to perform network reset.
     

    #21
  2. Ashesh03
    Cupcake Dec 30, 2019


    #22
  3. G1567223049698
    Cupcake Jan 15, 2020

    G1567223049698 , Jan 15, 2020 :
    facing the same issue and it's happening with WhatsApp only can't view status neither able to upload it
     

    #23
  4. sallu8411
    Cupcake Feb 6, 2020


    #24
  5. NumberSix
    Gingerbread Feb 6, 2020

    NumberSix , Feb 6, 2020 :
    This also happens on my wifes Nokia 8.1 which is running Android 10 and clearly isn't made by OnePlus.
     

    #25
    sallu8411 likes this.
  6. muthamiza
    Cupcake Feb 12, 2020

    muthamiza , via OnePlus 7T , Feb 12, 2020 :
    it's not a WhatsApp problem . it's a gallery app problem . when a photo not send I check my gallery , the gallery app doesn't sowing any photos.
     

    #26
    sallu8411 likes this.
  7. X1572419137577
    Cupcake Feb 12, 2020


    #27
  8. muthamiza
    Cupcake Feb 14, 2020

    muthamiza , via OnePlus 7T , Feb 14, 2020 :
    I think it's an Android 10 bugs
     

    #28