WhatsApp no notification sounds after oreo update

  1. sven89
    Donut Nov 24, 2017

    sven89 , Nov 24, 2017 :

    first of all excuse my poor english skills.
    After Oreo software update i dont get notification sounds in whatsapp.
    with sms no problems
    with incoming calls no problem.
    i reinstalled whatsapp - no changes.
    ive deleted stupid mobile security apps (avast mobile security) but also no chages.
    i also tried different guides but nothing solved the problem.
    do you have any idea? its totally annoying.
    thank you very much

    Nikkhara and Jeffrey Tang like this.
  2. GTTonet
    Cupcake Nov 24, 2017

    GTTonet , Nov 24, 2017 :
    Did you try to check what notification sound is selected for chats/groups/etc?

    maybe the sound file doesn't exists in Oreo and whatsapp is unable to play...

    good luck!

    sven89 likes this.
  3. sven89
    Donut Nov 24, 2017

    sven89 , Nov 24, 2017 :
    thanks for your answer.
    its called "meet" and if i receive an sms its working.
    just for testing i switched them all too the one plus tune.
    sms is working
    incoming whatsapp or normal calls are working
    only whatsapp chat notification still doesnt work.

  4. Vrajesh Bhavsar
    Froyo Nov 24, 2017

    Vrajesh Bhavsar , Nov 24, 2017 :
    Ok you can try these settings
    1)Open WhatsApp-> Settings-> Notifications-> Change the notification tone for both Message and Group notifications also enable some type of Vibration so you will get to know when any message is sent you are getting notifications but no sound.
    2)Settings (mobile settings)-> Notifications (under device title)-> Find and open WhatsApp-> choose the first option "Allow Notifications".

    I'm sure your issue will be solved

    Birrozza and sven89 like this.
  5. sven89
    Donut Nov 24, 2017

    sven89 , Nov 24, 2017 :
    i know its german language but i think everyone see that there are different types of sounds and vibration settings.
    notifications and sounds are allowed.
    i dont get it :/.
    thanks to all answers

    Pritam_Dhokale and raja.tammana like this.
  6. Pritam_Dhokale
    Honeycomb Feb 3, 2018

    Pritam_Dhokale , Feb 3, 2018 :
    Similar issue i am facing with clash of clan game. I am able to receive notifications without sound.

    raja.tammana likes this.
  7. Vishnugops
    Froyo Feb 7, 2018

    raja.tammana likes this.
  8. dansmithpm
    Cupcake Feb 9, 2018

    raja.tammana likes this.
  9. Tantmay
    Eclair Feb 10, 2018

    Tantmay , Feb 10, 2018 :
    Its true; After Oreo update, there is no notification of whatsapp messages

    raja.tammana likes this.
  10. Nikkhara
    Donut Feb 12, 2018

    Nikkhara , Feb 12, 2018 :
    Same prob found on one plus 5T

    raja.tammana likes this.
  11. raja.tammana
    Cupcake Feb 12, 2018

    raja.tammana , Feb 12, 2018 :
    Similar problem found after update, even my ring tone and alarm becomes silent often. When it's get reboot it works for a day or two.

  12. R1518413168215
    Cupcake Feb 12, 2018

    R1518413168215 , Feb 12, 2018 :
    same for me. But it solved after I try few different tunes from standart notification.
    Now I use Trill sound and it is work.

  13. Nikkhara
    Donut Feb 12, 2018

    Nikkhara , Feb 12, 2018 :

    Issue solved.
    Use trill sound.

  14. R1518413168215
    Cupcake Feb 12, 2018

  15. hemantkumar0601
    Donut Feb 14, 2018

    hemantkumar0601 , Feb 14, 2018 :
    Hi, If anybody facing issue receiving notification then this might be the cause, In OREO (also on Nougat), Android introduces Optimise mode to save power for Android OS. If app is killed there wont be any notifications if the app is in Optimise mode. Do below steps:
    1. Slide down notification tray.
    2. Long press on Battery icon
    3. Click Battery and Optimisations
    4. Select the app you are facing issue with
    5. Select "Don't Optimise" to receive notifications event after the app is killed.

    There is now No default option, so Android provides you the control which app you want/don't want to optimise.

    Hope this is helpful.

    R1518413168215 and Nikkhara like this.
  16. R1518413168215
    Cupcake Feb 14, 2018

    R1518413168215 , Feb 14, 2018 :
    this problem with notification sound, but not with recieving messages. As I understand.

  17. hemantkumar0601
    Donut Feb 19, 2018

    hemantkumar0601 , Feb 19, 2018 :
    This is basically a priority Android is giving to the apps/notifications to save battery life.

  18. R1518413168215
    Cupcake Feb 19, 2018

    R1518413168215 , Feb 19, 2018 :
    okay than. thank you for explanation

  19. G_Janagan_Elangovan_mFXd
    Eclair Feb 19, 2018

    G_Janagan_Elangovan_mFXd , Feb 19, 2018 :
    It won't work because it's a bug in oreo update.

  20. G_Janagan_Elangovan_mFXd
    Eclair Feb 19, 2018

    G_Janagan_Elangovan_mFXd , Feb 19, 2018 :
    Wait till next update from oneplus they are working on it

    Nikkhara likes this.