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WhatsApp notification issue via OnePlus Nord

  1. SuryaTeja002
    Cupcake Oct 24, 2021

    SuryaTeja002 , via OnePlus Nord , Oct 24, 2021 :
    I am not able to receive any sound or vibration whenever I get a whatsapp message since long time,rest of application notification alerts are fine.

    Please help me out to resolve this to the earliest
     

    #1
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 24, 2021

    Dresa91 , Oct 24, 2021 :
    Can you please check if you enabled battery optimization for WhatsApp? If yes, please change it to don’t optimize
     

    #2
  3. SuryaTeja002
    Cupcake Oct 24, 2021

    SuryaTeja002 , via OnePlus Nord , Oct 24, 2021 :
    Tried(changed to don't optimize) but it's still the same not able to get the alert sound
     

    #3
  4. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 24, 2021

    Dresa91 , Oct 24, 2021 :
    Did you setup vibrations?
    Can you please clear cache of WhatsApp and restart your device ?
     

    #4
  5. SuryaTeja002
    Cupcake Oct 24, 2021

    SuryaTeja002 , via OnePlus Nord , Oct 24, 2021 :
    Yes, cleared the cache but still the same I don't even receive the notification sound and I have allowed all notifications too
     

    #5
  6. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 24, 2021

    Dresa91 , Oct 24, 2021 :
    Did you also re-install WhatsApp?
     

    #6
  7. SuryaTeja002
    Cupcake Oct 24, 2021


    #7
  8. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 24, 2021

    Dresa91 , Oct 24, 2021 :
    Okay 👍🏼
     

    #8
  9. SuryaTeja002
    Cupcake Oct 25, 2021


    #9
    Dresa91 likes this.
  10. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 25, 2021

    Dresa91 , Oct 25, 2021 :
    Great:)
    You are welcome:)
     

    #10