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WhatsApp notifications not working

  1. seanm855
    Donut Mar 11, 2018

    seanm855 , Mar 11, 2018 :
    Anyone had an issue with whattsapp where the notifications don't work unless you open the app?

    If so does anyone know a fix?

    Thanks
     

    #1
    Ravishankar Bhat likes this.
  2. Waveform Modifier
    Marshmallow Mar 11, 2018


    #2
    seanm855 likes this.
  3. seanm855
    Donut Mar 11, 2018

    seanm855 , Mar 11, 2018 :
    I'll take a look! It seems to work if I don't close the app using the bottom right home button and swiping it to the side
     

    #3
  4. OnePlus_8t
    Jelly Bean Mar 11, 2018

    OnePlus_8t , Mar 11, 2018 :
    no , it is ok.
    try this :

    - settings >> battery >> battery optimization
    scroll to any app ( with notification issue ) , choose " don't optimize ".

    - settings >> battery >> battery optimization >> 3dots >> advanced optimization
    disable it.

    - settings >> advanced >> Recent apps management
    select " normal clear ".
     

    #4
    F1570857330027 and seanm855 like this.
  5. seanm855
    Donut Mar 11, 2018

    seanm855 , Mar 11, 2018 :
    I've done the first option and I'll give it a try. If the issue is still happening I'll try the last option!

    Thanks a lot
     

    #5
  6. OnePlus_8t
    Jelly Bean Mar 11, 2018

    OnePlus_8t , Mar 11, 2018 :
    restart WhatsApp after changing any setting
     

    #6
  7. seanm855
    Donut Mar 11, 2018

    seanm855 , Mar 11, 2018 :
    How do you restart an app?
     

    #7
  8. OnePlus_8t
    Jelly Bean Mar 11, 2018

    OnePlus_8t , Mar 11, 2018 :
    open app , recent app , close all



    1520729402779.jpg
     

    #8
  9. seanm855
    Donut Mar 11, 2018


    #9
  10. OnePlus_8t
    Jelly Bean Mar 11, 2018

    OnePlus_8t , Mar 11, 2018 :
    [e]1f339[/e] glad i helped
     

    #10
    seanm855 likes this.
  11. frapaul83
    Cupcake Aug 23, 2018

    frapaul83 , Aug 23, 2018 :
    Hey there - I'm having the same problem and followed all of these instructions, but unfortunately I still don't get notifications. I get a sound notification, but not a new message notification. Any more advice on this? Thanks!
     

    #11
  12. G1586735325720
    Cupcake Apr 13, 2020

    G1586735325720 , Apr 13, 2020 :
    I also have the same problem on OnePlus 6T running OxygenOS 10.3.2 (latest).

    WhatsApp Web is not connected to the WhatsApp on my OnePlus 6T when the phone goes to sleep. I've tried all the steps suggested before - turn of battery optimization, WhatsApp as locked app, etc - but the problem persists.

    Any solution to this? Seems like a common problem and OnePlus hasn't fixed it yet?
     

    #12
    N1600408575507 likes this.
  13. U1600810664352
    Cupcake Sep 22, 2020

    U1600810664352 , Sep 22, 2020 :
    Apologies for reviving this oldish thread. Has a solution been found for this issue? I am trying everything i can find online but still my OnePlus Nord disconnects from my WhatsApp desktop app when the screen is turned off.

    Any help would be greatly appriciated!
    Cheers.
     

    #13
  14. Waveform Modifier
    Marshmallow Sep 22, 2020

    Waveform Modifier , Sep 22, 2020 :
    Go ask WhatsApp.
     

    #14
  15. U1600810664352
    Cupcake Sep 22, 2020


    #15