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WhatsApp voice messages are very quietly

  1. darren190390
    Honeycomb May 5, 2019

    darren190390 , May 5, 2019 :
    since a while are voice messages only in WhatsApp very quietly. In voice calls is there no problem.

    it would bei naice, If anyone could help me :)
     

    #1
  2. bhaumikbheda
    Ice Cream Sandwich May 5, 2019

    bhaumikbheda , May 5, 2019 :
    Hi, the voice messages volume is controlled by media volume and the voice call volume is controlled by the in-call volume.
    Try changing the media volume and hearing the voice messages. It should help.
     

    #2
    Deactivated User likes this.
  3. darren190390
    Honeycomb May 8, 2019

    darren190390 , May 8, 2019 :
    i know the difference between media volume and voice call volume. the sound in WhatsApp messages is recorded very quietly, but other people can understand me in calls very good.
     

    #3
  4. bhaumikbheda
    Ice Cream Sandwich May 8, 2019

    bhaumikbheda , May 8, 2019 :
    do you mean your messages are recorded at a lower volume on your device or the other person's message is heard at a lower volume than calls?
    try clearing the cache of WhatsApp by Settings > Apps & Notifications > See All Apps > WhatsApp > Storage > Clear Cache.

    if the problem still continues, back up your WhatsApp data and uninstall it. Again reinstall it and recover your backed up data. These troubleshooting steps should help.
     

    #4
    darren190390 likes this.
  5. darren190390
    Honeycomb May 8, 2019

    darren190390 , May 8, 2019 :
    When I send voice messages via WhatsApp my counterpart hears them very quietly. When I play my own voice message, I hear it just as quietly. But when I talk on the phone, everything is okay.
     

    #5
    K1566857067676 likes this.
  6. darren190390
    Honeycomb May 8, 2019

    darren190390 , May 8, 2019 :
    i will try it
     

    #6
  7. bhaumikbheda
    Ice Cream Sandwich May 8, 2019

    bhaumikbheda , May 8, 2019 :
    Gotcha, so the problem lies in the microphone, but since your voice on calls is proper, try doing the troubleshooting steps of clearing cache, if that doesn't work then the uninstall and reinstall should work.
     

    #7
  8. darren190390
    Honeycomb May 8, 2019

    darren190390 , May 8, 2019 :
    thank you very much. i Hope ist will work
     

    #8
  9. darren190390
    Honeycomb May 8, 2019

    darren190390 , May 8, 2019 :
    it doesnt Work. i tried everything you Said.
     

    #9
  10. bhaumikbheda
    Ice Cream Sandwich May 8, 2019

    bhaumikbheda , May 8, 2019 :
    the last option is taking the phone to the nearest service center, so that they help you better.
     

    #10
  11. darren190390
    Honeycomb May 8, 2019

    darren190390 , May 8, 2019 :
    exist a Oneplus Service Center? i didnt think so. thanks For your Help. im looking further vor a answer [e]1f44d[/e]
     

    #11
  12. bhaumikbheda
    Ice Cream Sandwich May 8, 2019

    bhaumikbheda , May 8, 2019 :
    you can check with the support - https://www.oneplus.com/support?from=head

    since the problem is only with a particular application, it isn't a hardware issue. the support team can help you.
     

    #12
    darren190390 likes this.
  13. darren190390
    Honeycomb May 8, 2019


    #13
  14. Justin Sensenig
    Cupcake Aug 12, 2021


    #14