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Whatsapp voice messages facing problems with bluetooth earbuds via OnePlus 6

  1. lean_paulocmatos
    Cupcake Sep 24, 2020

    lean_paulocmatos , via OnePlus 6 , Sep 24, 2020 :
    My WhatsApp is not recording voice messages when I'm connected to my bluetooth earbuds (Mpow M30), but I've tried and with other brands and I face the same problem, so it's no brand-specific.
    I've done a full an extensive research on internet and fixed all other apps that were struggling with my voice messages. although whatsapp is still facing the same problem, I've tested all possible troubleshooting on Forum and nothing seems to work.
    I've downloaded recommended apps that were supposed to put an end in this error, but no success whatsoever
    I've disabled and enabled permissions
    I've also cleaned cache of the app
    I've uninstalled and reinstalled whatsapp app
    I've even reset my Bluetooth settings

    my last resort was contacting WhatsApp support and they replied to me saying they the following


    WhatsApp provides limited support for Bluetooth devices. You should be able to receive WhatsApp notifications and voice calls. Any issues you have are likely caused by the OS and not WhatsApp itself. Please contact your device manufacturer for additional assistance.

    is anyone facing the same struggle that could help me with this annoyance?

    best,

    Paulo Santana
     

    #1
    Filo1793 likes this.
  2. Filo1793
    Donut Oct 19, 2020 at 9:42 AM

    Filo1793 , Oct 19, 2020 at 9:42 AM :
    I do have problem with the OP Buds, Can't use Bluetooth mic for whatsapp/telegram and even for video recording
    I wish I had not buy the Buds
     

    #2
  3. Caomhin
    Marshmallow Oct 19, 2020 at 12:30 PM

    Caomhin , via OnePlus 6T , Oct 19, 2020 at 12:30 PM :
    Reset the Bluetooth adapter on the phone

    Go to Settings, System, Reset Options, Reset WiFi Mobile Bluetooth

    Then restart the phone.

    Also reset the Bluetooth on the Buds

    You will find info here on the Buds troubleshooting page on how to reset them.

    https://support.oneplus.com/app/answers/detail/a_id/5461/~/oneplus-buds-trouble-shooting.

    FAQ

    https://support.oneplus.com/app/answers/detail/a_id/5426/~/oneplus-buds-faq

    Then pair them back up, see. If that helps.
     

    #3
  4. Filo1793
    Donut Oct 19, 2020 at 12:34 PM

    Filo1793 , Oct 19, 2020 at 12:34 PM :
    Done, not working either
     

    #4
  5. Caomhin
    Marshmallow Oct 19, 2020 at 12:51 PM


    #5
  6. unbeatable95
    Donut Oct 19, 2020 at 2:10 PM


    #6
    Filo1793 likes this.
  7. Caomhin
    Marshmallow Oct 19, 2020 at 2:31 PM


    #7
  8. Filo1793
    Donut Oct 21, 2020 at 5:00 PM

    Filo1793 , Oct 21, 2020 at 5:00 PM :
    Still not working for me [e]1f614[/e]
     

    #8