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whatssapp freeze in update 10.3.1. via OnePlus 6

  1. AndreasTED
    Froyo Mar 10, 2020

    AndreasTED , via OnePlus 6 , Mar 10, 2020 :
    Please Help me , Teams.....
    this Whatssapp getting weird when upload pict. it's going freeze , no respon to pick up pict or photos to upload in Whatssapp. The solution i have to do is restart the Phone. [e]1f623[/e][e]1f623[/e][e]1f623[/e]
     

    #1
    SRINI.E likes this.
  2. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Mar 10, 2020

    Liehjan , Mar 10, 2020 :
    Try this, open whatsapp app permissions > disable storage permission > reboot phone > enable storage permission agian
     

    #2
    DrJMun, Caoimhín and AndreasTED like this.
  3. AndreasTED
    Froyo Mar 10, 2020


    #3
  4. DrJMun
    KitKat Mar 10, 2020

    DrJMun , Mar 10, 2020 :
    You could also trying clearing the WhatApp storage and data or reinstalling the app.
     

    #4
  5. pablofg1978
    Head Moderator Head Moderator Mar 10, 2020

    pablofg1978 , Mar 10, 2020 :
    What version of WhatsApp are you using?
     

    #5
  6. AndreasTED
    Froyo Mar 10, 2020


    #6
  7. pablofg1978
    Head Moderator Head Moderator Mar 10, 2020


    #7
    Artemus and AndreasTED like this.
  8. AndreasTED
    Froyo Mar 10, 2020

    AndreasTED , via OnePlus 6 , Mar 10, 2020 :
    i dont have any problem with Whatssapp before this Update. And, my pararel Whatssapp never have this problem .
     

    #8
  9. AndreasTED
    Froyo Mar 10, 2020


    #9
    Artemus and pablofg1978 like this.
  10. AndreasTED
    Froyo Mar 11, 2020

    AndreasTED , via OnePlus 6 , Mar 11, 2020 :
    i already follow all you all suggest but this freeze problem still happened after a few reply (in WA).
    and ,now i go to update on 10.3.2.
    Hope this problem will be solving.
     

    #10
  11. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Mar 11, 2020

    Liehjan , Mar 11, 2020 :
    So my suggestion didn't work for you? you are the first one to say that
     

    #11
    AndreasTED likes this.
  12. AndreasTED
    Froyo Mar 11, 2020


    #12
  13. AndreasTED
    Froyo Mar 11, 2020

    AndreasTED , via OnePlus 6 , Mar 11, 2020 :
    i already did this tips for 3 x yesterday.
     

    #13
    Liehjan likes this.
  14. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Mar 11, 2020

    Liehjan , Mar 11, 2020 :
    I'm out of suggestions now... Hope someone else can help
     

    #14
    AndreasTED likes this.
  15. Caomhin
    OnePlus 9 Series Expert Community Expert Mar 11, 2020

    Caomhin , via OnePlus 6T , Mar 11, 2020 :
    Try reset all app permissions. See if that helps

    Go to Settings > Apps & notifications > see all apps > select three dots > Reset app preferences.
    Then reboot.

    This will not delete your apps data but you will have to provide permissions again for all apps.

    Also update your OnePlus Gallery app

    OnePlus Gallery update.

    https://www.apkmirror.com/apk/onepl...lus-gallery-3-8-21-android-apk-download/#file
     

    #15
    AndreasTED and Artemus like this.
  16. AndreasTED
    Froyo Mar 11, 2020

    AndreasTED , via OnePlus 6 , Mar 11, 2020 :
    Thanks, don't resolved this problem.
    once before, i already did that , and even i update into 10.3.2. still not fixing this.
    so in every day, i must restart my OP6 for upload photos in WA.
     

    #16
  17. Artemus
    Junior Moderator, Community Hero 2020 Junior Moderator Mar 11, 2020

    Artemus , Mar 11, 2020 :
    Update Whatsapp...
     

    #17
    Caoimhín likes this.