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when connected to earphone volume keeps changing

  1. doshirushabh
    Cupcake Jun 6, 2018

    doshirushabh , Jun 6, 2018 :
    hello

    offlate I have seen this problem in my op5 . when I connect to earphone the following happens

    1) volume keeps going up n down
    2) the song changes
    3) Google voice assistance pops up
    4) sometimes it goes to random calls

    I thought it was an app issue . I removed the Poweramp app. but still the problem persists

    can anyone help
    thanks
     

    #1
  2. Waveform Modifier
    Marshmallow Jun 6, 2018

    Waveform Modifier , Jun 6, 2018 :
    Try another headphone. Try one without buttons.
     

    #2
    doshirushabh likes this.
  3. doshirushabh
    Cupcake Jun 6, 2018

    doshirushabh , Jun 6, 2018 :
    thanks . the one I have is without buttons . (vol control).
     

    #3
  4. the_o2
    OnePlus 9 Series Expert Community Expert Jun 6, 2018

    the_o2 , Jun 6, 2018 :
    Just do these 2 things..

    First: Go to setting->storage and memory (scroll down)-> cached data(click and clear the cache).

    and then
    Second: Wipe the cache partition from recovery mode by following step.

    1. Turn the phone off(unplug the charger if charging).
    2. Hold Power and Volume Down
    3. English (or pick any language that you want)
    4. Wipe data & cache
    5. Wipe cache (it's doesn't delete your personal data)
    6. Yes
    7. Reboot.
     

    #4
    doshirushabh likes this.
  5. doshirushabh
    Cupcake Jun 7, 2018

    doshirushabh , Jun 7, 2018 :
    thanks. seems earphone was issue.
     

    #5