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While calling screen goes black via OnePlus 6T

  1. G1595365565808
    Cupcake Jul 23, 2021

    G1595365565808 , via OnePlus 6T , Jul 23, 2021 :
    I am facing an urgent issue in my oneplus 6T phone.while calling a normal call or whatsapp call my screen goes black and nothing works after that till the call gets disconnected automatically.

    Pls help
     

    #1
  2. B_Wrath
    Nougat Jul 23, 2021

    B_Wrath , Jul 23, 2021 :
    Is it while you are on call or while you receive a call?
     

    #2
  3. G1595365565808
    Cupcake Jul 23, 2021


    #3
  4. sumitMZ007
    Jelly Bean Jul 24, 2021

    sumitMZ007 , via OnePlus Community App , Jul 24, 2021 :
    Does the call gets disconnected after screen goes black ? if not and call still runs in background with black screen then It looks like proximity sensor issue to me! Visit the nearby OnePlus service center for more help !
     

    #4
    G1595365565808 likes this.
  5. G1595365565808
    Cupcake Jul 26, 2021

    G1595365565808 , via OnePlus 6T , Jul 26, 2021 :
    Can I disable the proximity sensor manually?
     

    #5