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While making calls screen goes Off

  1. mkthampi
    Cupcake Dec 5, 2021

    mkthampi , Dec 5, 2021 :
    My One Plus Nord have a problem after update of Oxygen11.4.1 when I am making calls the screen goes off. I have reset several times still the issues continue..any one can suggest what to do...
     

    #1
  2. Shailender Sharma
    Nougat Dec 6, 2021

    Shailender Sharma , Dec 6, 2021 :
    Are you referring to the OnePlus Nord? If yes, try to update to the OxygenOS 11.1.6.6 for the OnePlus Nord released on Oct 22, 2021 first then clear the cache in the recovery mode.
    https://forums.oneplus.com/threads/oxygenos-11-1-6-6-for-the-oneplus-nord.1511765/
     

    #2
  3. psygarden
    The Lab Reviewer - OnePlus 9RT 5G Dec 6, 2021


    #3
    H.S.S, Tokolozi and pkg3107 like this.
  4. pkg3107
    Jelly Bean Dec 6, 2021

    pkg3107 , Dec 6, 2021 :
    This happens when the proximity sensor (located near the front camera) is covered by some object (like your ear).
    Solution can be cleaning that area, removing any third party screen protector that may be covering the sensor.
     

    #4
    H.S.S, Shailender Sharma and Tokolozi like this.
  5. H.S.S
    Jelly Bean Dec 6, 2021


    #5