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[Submitted] Why can't I download apps

  1. Tanishq200322
    Cupcake Oct 28, 2020

    Tanishq200322 , Oct 28, 2020 :
    I just bought a OnePlus 8t about 10 days and i have suffered a lot while downloading apps from play store. I am not able to download apps above 150mb from play store . The sad part is i cant even connect to the OnePlus team. I really need my problem to to be sorted.
     

    #1
  2. Suhas Klkrn555
    OnePlus Bug Hunter Staff Member Oct 28, 2020

    Suhas Klkrn555 , Oct 28, 2020 :
    Thanks for the detailed information. We’ll certainly pass on the information to the right team to get this sorted soon.

    Thanks & Regards,
    Suhas.
     

    #2
  3. Suhas Klkrn555
    OnePlus Bug Hunter Staff Member Oct 28, 2020

    Suhas Klkrn555 , Oct 28, 2020 :
    We'll definitely work on the issue reported and we'll do our best to help you. We've got in touch with you via direct message. Looking forward for your response!

    Thanks & Regards,
    Suhas.
     

    #3
  4. Tanishq200322
    Cupcake Oct 31, 2020

    Tanishq200322 , via OnePlus 8T , Oct 31, 2020 :
    Well i didn't get it solved yet, can you please ask your team to contact me as soon as possible cause i can't contact them as they don't want to talk to customers i guess. Please make this process fast before i lose hope on OnePlus
     

    #4
  5. G1593143352234 , via OnePlus 8 Pro , Nov 5, 2020 :
    Yeah I'm not very happy about it either bud. I have the 8 pro. Which is a 1,500$ phone here in Canada. Not being able to download apps? Completely unacceptable.

    If it's not resolved in a week I will be switching back to samsung for sure.
     

    #5
  6. Tanishq200322
    Cupcake Nov 5, 2020

    Tanishq200322 , via OnePlus 8T , Nov 5, 2020 :
    I am not fortunate enough to return phone bud, the return window has already been closed for me. Wtf is going on with OnePlus team
     

    #6
  7. G1593143352234 , via OnePlus 8 Pro , Nov 5, 2020 :
    This has been a issue for a couple weeks now. Surprised it wasn't fixed right away.
     

    #7
  8. Tanishq200322
    Cupcake Nov 5, 2020

    Tanishq200322 , via OnePlus 8T , Nov 5, 2020 :
    I even tried calling the customer service but all they do is make me wait for 20 mins and then disconnect my call. I was not expecting this from OnePlus
     

    #8
  9. G1593143352234 , via OnePlus 8 Pro , Nov 5, 2020 :
    Trust me I've tried everything. There's nothing you can do until they release another update to fix the bug.
     

    #9
    Tanishq200322 likes this.
  10. G1593143352234 , via OnePlus 8 Pro , Nov 5, 2020 :
    I'm not happy either. For the amount of money I've spent downloading apps should not be an issue
     

    #10
  11. Tanishq200322
    Cupcake Nov 5, 2020

    Tanishq200322 , via OnePlus 8T , Nov 5, 2020 :
    I really need to know how to get this fixed. What's your ig
     

    #11