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Why didn't they test WiFi before releasing the phone?

  1. bus_ter
    Gingerbread Jul 1, 2017

    bus_ter , Jul 1, 2017 :
    What started off as a minor annoyance is now infuriating. The WiFi stops working every so often and I have to disconnect and reconnect to get online again.

    Surely this is one of the most basic things to get right on a smart phone. Just a small amount of basic testing would have revealed this problem.

    Still waiting for this to be fixed. (the last update didn't work for me).
     

    #1
  2. kab-man88
    Froyo Jul 1, 2017


    #2
    FruityFaiz likes this.
  3. Carlva
    Cupcake Jul 1, 2017

    Carlva , Jul 1, 2017 :
    A firmware update was available when I got my oneplus on Thursday June 29th. Updated phone as soon as it indicated there was an update. Wifi wonmrking great.
     

    #3
  4. championspike
    Ice Cream Sandwich Jul 1, 2017


    #4
  5. Parshift
    Gingerbread Jul 1, 2017


    #5
  6. JapserB
    Froyo Jul 1, 2017

    JapserB , Jul 1, 2017 :
    Not fixed for me either. A temporary workaround is setting your wifi settings on the phone to 2.4GHz only.
     

    #6
    wwegleitner and bus_ter like this.
  7. webtouch
    Cupcake Jul 1, 2017

    webtouch , Jul 1, 2017 :
    It seems to be no general problem, because the WiFi on my OPs5 works fine and without any interuption.
     

    #7
  8. Joshuaaaa
    Eclair Jul 1, 2017


    #8
  9. jan110968
    Jelly Bean Jul 1, 2017


    #9
  10. bus_ter
    Gingerbread Jul 1, 2017

    bus_ter , Jul 1, 2017 :
    Maybe it depends on the router. It doesn't like our Virgin media (UK) router at all. But it seems to work or with the BT Hub (one of the most common UK providers hubs).
     

    #10
  11. vespnz
    Cupcake Jul 1, 2017


    #11
  12. F_Samyak_Jain_yDou
    Cupcake Jul 1, 2017


    #12
  13. TheStrikes
    Cupcake Jul 1, 2017


    #13
  14. unicman5
    Cupcake Jul 1, 2017


    #14
  15. Dragonkeeper
    Honeycomb Jul 1, 2017

    Dragonkeeper , Jul 1, 2017 :
    actually I was doing some testing.
    I think it might be to do with the changes in channel freq and width mhz.
    since most people do not configure their own routers fully these settings are usually on auto and the frequency of the router can change periodically.
    I can't confirm this for sure but I started to get wifi drops, I set my router back to my preferred channel and I don't get drops anymore.
     

    #15
    bus_ter likes this.
  16. Simping
    Cupcake Jul 1, 2017

    Simping , Jul 1, 2017 :
    I've had no issues with the WiFi on my OnePlus 5, and I've only been using the 5GHz network at home.
     

    #16
  17. stefan_ddorf
    Jelly Bean Jul 1, 2017

    stefan_ddorf , Jul 1, 2017 :
    I'm not affected so far, it seems, this problem occurs with certain routers only. They weren't able to test every combination, but I'm pretty sure they'll address this in upcoming updates...
     

    #17
    bus_ter likes this.