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why i cant find cantacts on my cantact search option on my one plus 5t? Mar 16, 2018

  1. kirtip90
    Donut Mar 16, 2018

    #1

  2. idkwhoiam322
    Nougat Mar 17, 2018

    idkwhoiam322 , Mar 17, 2018 :
    Clear cache from recovery, it seems to have solved the problem for people in the past:
    Clearing Cache
    1. Power down the phone.
    2.Wait until the device is completely off.
    3.Then press and hold the Power and Volume Down buttons at the same time.
    4.Continue holding these two buttons during the initial OnePlus splash screen.
    5.When the OnePlus logo goes away, you can let go of these two buttons.
    6.And then wait until the phone boots into Recovery Mode.
    7.If you have a password set, you will have to enter the pin to decrypt(basically unlock access to storage) here.
    8.Tap on the language of your choice.
    9.Tap on the Wipe Data and Cache option.
    10.Tap on the Wipe Cache option.
    11.Tap the Yes option when asked to confirm.
    12.Wait for the phone to clear the cache partition.
    13.Then tap on the Reboot option to restart the phone.
     
    #2

  3. kirtip90
    Donut Mar 17, 2018

    #3

  4. kirtip90
    Donut Mar 17, 2018

    kirtip90 , Mar 17, 2018 :
    isn't it long process? I don't think I can do it.. is there any another way?
     
    #4

  5. idkwhoiam322
    Nougat Mar 17, 2018

    idkwhoiam322 , Mar 17, 2018 :
    It's not long at all! Totally time is less than 1 minute, it had that many steps only because it include everything! It's an attempt at making it simpler :)
     
    #5

  6. kirtip90
    Donut Mar 17, 2018

    kirtip90 , Mar 17, 2018 :
    but I scare... I never did like this before...else I will have to visit service center
     
    #6

  7. idkwhoiam322
    Nougat Mar 17, 2018

    idkwhoiam322 , Mar 17, 2018 :
    Read it slowly and do it, and you'll be fine! Just make sure to hit wipe CACHE ONLY and not data at step 10!
     
    #7

  8. kirtip90
    Donut Mar 17, 2018

    kirtip90 , Mar 17, 2018 :
    what about 7. password...which password?
     
    #8

  9. idkwhoiam322
    Nougat Mar 17, 2018

    idkwhoiam322 , Mar 17, 2018 :
    Same as the pattern/pin for lockscreen.
     
    #9

  10. kirtip90
    Donut Mar 17, 2018

    kirtip90 , Mar 17, 2018 :
    after clearing catch from wipe catch option.. where do I find reboot otion to restart phone?
     
    #10

  11. idkwhoiam322
    Nougat Mar 17, 2018

    idkwhoiam322 , Mar 17, 2018 :
    It will show up right after you confirm to clear cache and the process is completed.
     
    #11

  12. kirtip90
    Donut Mar 17, 2018

    kirtip90 , Mar 17, 2018 :
    ohh god...thank you so much...I did in 15 seconds...and I also been solved... thanks allot dear
     
    #12
    idkwhoiam322 likes this.

  13. idkwhoiam322
    Nougat Mar 17, 2018

    idkwhoiam322 , Mar 17, 2018 :
    No problem! Told you it's not a big deal at all ;) It's always scary doing something for the first time, glad it worked :)
     
    #13

  14. kirtip90
    Donut Mar 17, 2018

    kirtip90 , Mar 17, 2018 :
    yesss...by the way so happy to do this...and felt confident now
     
    #14

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Last replied by kirtip90

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