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Why is this? via OnePlus Nord 2

  1. Victor_Toval
    Cupcake Nov 29, 2021

    Victor_Toval , via OnePlus Nord 2 , Nov 29, 2021 :
    This morning I wanted to capture a bit of the dawn, I took the phone and did some shots; when I see the photos I noticed that the results were weird.
    The phone has no damages, was bought a few months ago and I use it in a normal way; the only intensive thing is to listen to music, and also try to charge it once a day.

    Has somebody else got these issues? What's this?
    How's fix it?
    1638152520334.jpg
     

    #1
  2. pkg3107
    Jelly Bean Nov 29, 2021

    pkg3107 , Nov 29, 2021 :
    Is this for just this particular photo, all pics in general or on screen in normal usage as well?
    If it's only for this particular pic, then you can try clearing the cache of the Camera app and try looking for any updates that may be pending.
    If it's for general screen use as well, then it might be a manufacturing defect, you can reach out to a Service Centre for Warranty claim.
     

    #2
    Caomhin and Dresa91 like this.
  3. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Nov 29, 2021

    Dresa91 , Nov 29, 2021 :
    in addition: clear cache and storage of the OnePlus camera service app and test it in safe mode.
     

    #3
    Caomhin and pkg3107 like this.