Why my OnePlus Buds Z info showing like this? via OnePlus 7T Glacier Blue

  1. Dipto79
    Gingerbread Nov 21, 2020

  2. SRD.
    The Lab Reviewer - OnePlus 9RT 5G Nov 21, 2020

    SRD. , via OnePlus 7T , Nov 21, 2020 :
    It should get connected instantly if your last paired device is OnePlus 7T. ( When your open the case)
    If you have connected the bud z with some other device, it'll choose to get connected with previous device.

    1. Check whether your earphones are in an environment with strong interference. Keep your earphones away from objects with strong electromagnetic interference, such as microwave ovens.

    2. If the phone is not the last connected device, pair the phone with the earphones.

    3. Place the phone and earphones together to reconnect them.

    4. Enable Bluetooth on the phone, and close and open the charging box for the earphones.

    If the fault persists, place the earphones into the charging box and close the cover. After 5s, open the cover to reconnect the earphones to the phone.

    If the fault persists, restore the earphones to factory settings. (Place the earphones into the charging box with the cover opened. Press and hold the setup button on the charging box for 10s and release the button until the indicator blinks red for 5 times.) If the fault persists, we recommend that you return the product to the service center along with proof of purchase.