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[Answered] Wi-fi 5 GHz does not work

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  1. User7292
    Cupcake Mar 8, 2017

    User7292 , Mar 8, 2017 :
    All welcome! I do not see a Wi-Fi 5 GHz network when the SIM card is inserted. When you pull out the SIM card and do a factory reset, the 5 GHz network is visible and connected. Without SIM card 5 GHz network works properly. I live in Kazakhstan.
    Oneplus 3 a3003. Router TP-LINK Archer D2
     

    #1
  2. frostwolf_f
    Cupcake Mar 14, 2017

    frostwolf_f , Mar 14, 2017 :
    I have same problems in my phone (OP3T). Wi-Fi distributes 5 GHz, but phone doesn't want to accept a signal on this channel. And I Live in Kazakhstan too.
     

    #2
  3. eoneov
    Donut Mar 20, 2017

    eoneov , Mar 20, 2017 :
    Yeah, my 3T А3010 does not see wifi networks at a frequency of 5 GHz too.
     

    #3
  4. hbosiris
    Cupcake Mar 25, 2017

    hbosiris , Mar 25, 2017 :
    Same issue here, OP3 A3003, OOS 4.1.0, carrier — Tele2, Kazakhstan.
    When the sim card pulled out, 5 GHz wifi works great, but with sim in, no 5 GHz networks available (in ALL channels), even in hotspot mode it works only on 2.4 GHz.
     

    #4
  5. gaini81
    Cupcake Apr 3, 2017

    gaini81 , Apr 3, 2017 :
    Тот же вопрос здесь, OP3T A3010, OOS 4.1.1, перевозчик - Altel4G, Казахстан.
    Когда сим - карту вытащил, 5 ГГц Wi - Fi работает, но с сим в, нет сети 5 ГГц доступны (по всем каналам), даже в режиме точки доступа он работает только на частоте 2,4 ГГц.
     

    #5
  6. gaini81
    Cupcake Apr 3, 2017

    gaini81 , Apr 3, 2017 :
    Same issue here, OP3T A3010, OOS 4.1.1, carrier — Altel 4G, Kazakhstan.
    When the sim card pulled out, 5 GHz wifi works great, but with sim in, no 5 GHz networks available (in ALL channels), even in hotspot mode it works only on 2.4 GHz.
     

    #6
  7. hbosiris
    Cupcake Apr 18, 2017


    #7
  8. hbosiris
    Cupcake Apr 18, 2017


    #8
  9. User7292
    Cupcake Jun 3, 2017

    User7292 , Jun 3, 2017 :
    Когда они решат эту проблему. Уже 3 месяц пойдет.
     

    #9
  10. Pota-k
    Cupcake Jun 4, 2017


    #10
  11. Mich O.
    Ice Cream Sandwich Jun 6, 2017

    Mich O. , Jun 6, 2017 :
    Dear OnePlus Users,

    Good day!

    This is from OnePlus Bug Hunters. We apologize for the long wait. We don't know why other devices can see and use 5G channels, however, according to world regulatory domain, https://git.kernel.org/pub/scm/linux/kernel/git/sforshee/wireless-regdb.git/tree/db.txt

    We can see there, based on the information provided that:
    country KZ:
    (2402 - 2482 @ 40), (20)

    Which means that only 2.4G can be used in Kazakhstan, 5G is forbidden. Please be informed that we can't modify it since it's a regulation. Thanks for your understanding.

    We will now mark this as "Solved" and close it.

    Thank you and good day.

    Kind regards,
    OnePlus Bug Hunters
     

    #11