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Wide angle lens causes blurry pictures

  1. P1578981988171
    Donut Jun 7, 2020

    P1578981988171 , Jun 7, 2020 :
    There seems to be a problem with the new one plus 7T series , as we all know the camera of this phone is just fabulous and the image and video quality is just superb but it seems to be a problem with the wide lens as i have use it for around 5 months or so and I can tell that the wide angle lens to be real is shitty

    It makes the overall image quality very worse , normal lens seems to be working very great but as I switch to wide angle lens the quality is lowered the image is bald and blurry and just dull, the clarity is also reduced with more blurriness on the outer sides of the photo then on the inside.

    I tried to contract support but there seems to be no solution to the problem either the lens is faulty or the software has some problem in processing wide angle images.

    It's a request to fix this as soon as possible

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    Last edited: Aug 11, 2020

    #1
  2. I1585613822790
    Eclair Jun 7, 2020


    #2
    P1578981988171 likes this.

  3. #3
    P1578981988171 likes this.
  4. p51d007
    KitKat Jun 8, 2020


    #4
    P1578981988171 likes this.
  5. I1585613822790
    Eclair Jun 9, 2020

    I1585613822790 , Jun 9, 2020 :
    I did it already. but nothng use in it. ..
     

    #5
    P1578981988171 likes this.
  6. P1578981988171
    Donut Jun 9, 2020

    P1578981988171 , Jun 9, 2020 :
    Thank you but I had already selected this feature :) and still no massive improvement was found :)
     

    #6
  7. P1578981988171
    Donut Jun 9, 2020

    P1578981988171 , Jun 9, 2020 :
    Was there any result ?
     

    #7
  8. P1578981988171
    Donut Jun 9, 2020

    P1578981988171 , Jun 9, 2020 :
    hey can you just send us a pic with normal 1x zoom and with an 0.6x zoom so we can compare
     

    #8
  9. A1596055227542
    Cupcake Jul 30, 2020


    #9
    P1578981988171 likes this.
  10. danial.aw
    Eclair Aug 2, 2020

    danial.aw , Aug 2, 2020 :
    Having the exact same issue on OP7 Pro with the latest open beta. The wide angle lens will not focus irregardless or tapping on a subject or not. I cleaned the lens of dirt but no difference
     

    #10
    P1578981988171 and midhaaman483 like this.
  11. Kiran Kumar H
    Gingerbread Aug 3, 2020


    #11
    P1578981988171 and midhaaman483 like this.
  12. midhaaman483
    Cupcake Aug 6, 2020


    #12
    P1578981988171 likes this.
  13. Lord_of_cache
    Honeycomb Aug 7, 2020


    #13
    P1578981988171 likes this.