2
Widevine l3 via OnePlus 8 Pro

  1. B1591443863897
    Cupcake Apr 14, 2021

    B1591443863897 , via OnePlus 8 Pro , Apr 14, 2021 :
    From last update(11.0.5.5.IN11AA) Widevine security level has dropped to L3. Now can't even watch anything in HD or HDR. Tried everything as suggested by many users who faced this issue still no luck.In Netflix help center device list which shows device that can play video in HD & HDR Oneplus 8 series phone is missing.

    Plz fix my phone.
     

    #1
  2. Bruno Lugnani
    Ice Cream Sandwich Apr 14, 2021


    #2
  3. ShreyasPatil_
    Jelly Bean Apr 14, 2021

    ShreyasPatil_ , Apr 14, 2021 :
    Go to google play store>settings>biometric authentication. If the toggle is disabled, just enable it. If prompted to enter a password, enter it.

    Reboot the phone once and check the widevine status using the DRM info app from the play store. Probably check back in some hours if not immediate

    It should come back to L1.

    If Netflix is still showing SD, go to Netflix app info, clear cache, data, and uninstall updates. Reboot, install updates, and check out the playback specification.
     

    #3
  4. B1591443863897
    Cupcake Apr 14, 2021

    B1591443863897 , via OnePlus 8 Pro , Apr 14, 2021 :
    Biometric is on, but still both drm info app and Netflix itself shows l3. I rebooted phone trice and tried cash cleaning. Nothing helped.

    Any suggestions?
     

    #4
  5. B1591443863897
    Cupcake Apr 14, 2021

    B1591443863897 , via OnePlus 8 Pro , Apr 14, 2021 :
    How to downgrade yr bootloader?)
     

    #5
  6. Bruno Lugnani
    Ice Cream Sandwich Apr 14, 2021

    Bruno Lugnani , via OnePlus 8 Pro , Apr 14, 2021 :
    Try to do wipe cache in recovery mode, then uninstall Netflix and return to Netflix as in original ONEPLUS firmware, then it will update to latest version and you'll have L1 Widevine and HD in Netflix.
     

    #6
  7. B1591443863897
    Cupcake Apr 14, 2021

    B1591443863897 , via OnePlus 8 Pro , Apr 14, 2021 :
    You mean by using fast loader? And starting recovery mode?
     

    #7
  8. B1591443863897
    Cupcake Apr 14, 2021

    B1591443863897 , via OnePlus 8 Pro , Apr 14, 2021 :
    Tried, but still l3
     

    #8
  9. Bruno Lugnani
    Ice Cream Sandwich Apr 14, 2021


    #9
  10. B1591443863897
    Cupcake Apr 14, 2021


    #10
  11. SIDD7411
    Honeycomb Apr 15, 2021


    #11
  12. Bruno Lugnani
    Ice Cream Sandwich Apr 15, 2021

    Bruno Lugnani , via OnePlus 8 Pro , Apr 15, 2021 :
    have you tried to install full OTA Zip file of 11.0.5.5? I had L3 before but they solved and fixed this issue with 11.0.5.5
     

    #12
  13. Badass@123
    Cupcake Apr 17, 2021


    #13
  14. sgrp96
    Froyo Apr 21, 2021

    sgrp96 , via OnePlus 7 Pro , Apr 21, 2021 :
    On my 7 pro i am able.to completely uninstall my netflix and after that there is no fix
     

    #14
  15. sgrp96
    Froyo Apr 22, 2021


    #15
  16. mohtahitesh , via OnePlus Community App , Jun 12, 2021 :
    MY Oneplus lost its widevine certificate due to OS11 update. According to company's service centre, their OS is not stable and one should avoid phone with OS11. They are replacing my device motherboard as they think the update has caused irreparable damage to it.
    They are charging around 22000 for the new motherboard with 3 months warranty. According to them this was my fault for upgrading the OS.
     

    #16
  17. granazias
    Donut Sep 16, 2021

    granazias , Sep 16, 2021 :
    I faced the same issue and result with you.
    If you like,you can read my whole experience to the following link.


    https://forums.oneplus.com/threads/...o-and-oneplus-7.1491970/page-47#post-23664846

    These people are completely insane.
     

    #17
  18. Sky911
    Cupcake Sep 20, 2021

    Sky911 , Sep 20, 2021 :
    I'm having the same issue. I cannot use Oxygen updater because my phone is locked to Verizon, and they suck at updating their phones. Hope someone finds a solution. We are paying monthly for a phone that cannot stream HD in 2021. Good job Oneplus.
     

    #18
  19. D1582538944840
    Donut Sep 28, 2021

    D1582538944840 , via OnePlus 7T , Sep 28, 2021 :
    Fakeeeeeee
     

    #19
  20. Kishan_k
    Gingerbread Oct 6, 2021

    Kishan_k , via OnePlus 7T , Oct 6, 2021 :
    This is just a waste of time your issues will not be solved nor will you get a reasonable reply from OP I have tried it and nothing has happened I have used OP SINCE OP3, OP5, OP7T(CURRENTLY USING) and this would probably be the last one and now I am switching from oneplus to other brand who would solve issues like widevine more quickly rather than taking 3- 4 updates to do it and not still not resolving it
     

    #20