WiFi Calling and VoLTE on Three UK Working!!

  1. Percy247
    Cupcake Oct 20, 2019

    Percy247 , Oct 20, 2019 :
    Thanks for your replies. I finally got on to live chat with 3 and got the stock reply; bear with us everything is getting back to normal etc. Put my wife’s EE sim in my phone and got perfect WiFi calling and even VOLTE appeared whilst outside.

    Just spoken to Three technical team and they initially asked me reset my network settings before confirming there is still a network problem at their end with VOWIFI calling and texting. The operator was hopeful that it would be sorted out in the next 24 hours and customers who had suffered would be compensated. Think I will give them until Wednesday latest and if not sorted by then I am off.

    Had a look on uswitch and the EE sim only deals are very poor value (£13ppm u/l calls and texts & 250mb data). Are people who are with vodaphone and use WiFi calling and texting happy with the service? Their sim only deals seem a lot better value.
    Last edited: Oct 20, 2019

  2. __AK__
    Gingerbread Oct 20, 2019

    __AK__ , via OnePlus 6 , Oct 20, 2019 :
    My WiFi calling is working again as of this morning. I didn't do anything to settings and haven't restarted the device either.

  3. Percy247
    Cupcake Oct 20, 2019

  4. Nichrome
    Honeycomb Oct 20, 2019

    Nichrome , Oct 20, 2019 :
    I switched to vodafone from three. Main reason was lack of volte..
    And screenshot attached is another reason. Highest speed I ever had on Three was 65mbps.... Screenshot_20191012-131235.jpg

  5. Percy247
    Cupcake Oct 21, 2019

    Percy247 , Oct 21, 2019 :
    Could i ask a big favour of anyone on 3UK who has WiFi calling working and uses it to post their access point settings on here by either screenshot or cut and paste. Three advised me to update the settings which I have done without success.

    The particular settings can be found by settings>WiFi and internet>sim and network settings>click on your 3 sim>access point names> 3 three.co.uk and start name, app, proxy etc......

    Many thanks.
    Last edited: Oct 21, 2019

  6. Tommy11
    Gingerbread Oct 23, 2019

    Tommy11 , Oct 23, 2019 :


  7. Percy247
    Cupcake Oct 24, 2019

    Percy247 , Oct 24, 2019 :
    Great thanks for that. Its working again and I couldn’t be happier. Went into the local three store and explained that I had had no WiFi calling at either at home or work for 7 days and the guy there put a new SIM card in. When I got home it worked perfectly and now comes on automatically. Was it the new SIM card or did three get it all sorted? WiFi calling actually works better than before. sometimes I was having to turn WiFi on and off or restart the phone to get WiFi calling to work. Let’s hope it stays like this! They had the new OP7 phones in the store and they looked very smart! Thanks for all your help.

  8. Tommy11
    Gingerbread Oct 27, 2019

    Tommy11 , Oct 27, 2019 :
    Glad to hear it's working. I know someone who has a new 7T and both Vowifi and Volte work on three.

  9. DeadEyeP
    Froyo Nov 8, 2019

    DeadEyeP , Nov 8, 2019 :
    Just to complete this, VoLTE is working now on my OP6 with both A10 B1 and A10 stock, three can now proceed at pace with its 4g upgrade

  10. Tommy11
    Gingerbread Nov 8, 2019

    Tommy11 , Nov 8, 2019 :
    That's good news, I'm still waiting for the A10 update.

    DeadEyeP likes this.