Network/Connectivity WiFi disconnecting

  1. Salt505
    Jelly Bean Sep 25, 2016

    Salt505 , Sep 25, 2016 :
    I don't have any problems with WiFi on my OnePlus 3.

  2. SimonRam
    Lollipop Sep 25, 2016

    SimonRam , Sep 25, 2016 :
    Mine was fine until yesterday then dropped a couple of times. When I used the 2.4 instead of the 5ghz setting it stayed more stable.

  3. rabilgic
    Cupcake Oct 6, 2016

    fairy_blue likes this.
  4. neve.d
    Cupcake Oct 31, 2016

    neve.d , Oct 31, 2016 :
    I have the same issue since I received the phone mid September. Bit of a joke at this stage as connection is so unstable and I'm sick of seeing that exclamation mark!! No issues with any other devices...

    fairy_blue and scv1 like this.
  5. scv1
    Cupcake Nov 24, 2016

    scv1 , Nov 24, 2016 :
    Same issue.

    I received my OnePlus 3 last week and from then all days I've had wifi problems anywhere. Apps don't work propertly until I power off wifi and select just internet normal connection. I also tried a cache cleaning rebooting the system, but nothing. It is really annoying.

    I think I am still in the two weeks devolution period. If OnePlus does not offer me a solution, I'm thinking seriously in giving it back.

    fairy_blue likes this.
  6. vexbit
    Cupcake Nov 26, 2016

    vexbit , Nov 26, 2016 :
    PC/Wifi comms specialist here... The wifi on the OP3 is actually a more sensitive than other devices (Mostly comparing against an Xperia Z5 here) due to it having external attenae. Same goes for the cellular data.

    One thing that gets repeatedly mentioned a lot with android marshmallow is that the DHCP client isn't that great in MM (Google rewrote it for MM and now it seemingly confuses some wifi routers). There's an option to revert to the old DHCP client in the developer options. Another thing to try is assigning your phone a static IP.

    Note also the that the wifi signal indicator isn't very accurate on the OP3. 1-2 bars means it can "see" the wifi, but it is unable to transfer data. If it's 3 or higher and you're good to go. If anything, it's the indicator that needs fixing, not the hardware itself!


    fairy_blue likes this.
  7. vikeor
    Gingerbread Nov 29, 2016

    fairy_blue likes this.
    Gingerbread Dec 1, 2016

  9. hacii
    Donut Dec 18, 2016

    hacii , Dec 18, 2016 :
    I have the same issues i buyed new router nothing helped when i use a ipad or samsung galaxy s5 no problem

    fairy_blue likes this.
  10. joelmine
    Donut Jan 1, 2017

    joelmine , Jan 1, 2017 :
    i am having the same issue ever since the last update. i was waiting for the nougat update which i thought would fix the issue. last night when the update rolled out i updated it to nougat but the same issue again after the update. my wifi signal strength is maximum but it keeps disconnecting every few seconds and then it connects back after a few seconds. i have other devices and laptops running on the same router and none of them havr this issue. i have raised complains with oneplus but they have done nothing so far. This is frustrating. my device is the OnePlus3.

    fairy_blue likes this.
  11. kishley
    Donut Jan 2, 2017

    kishley , Jan 2, 2017 :
    I have the same issue on my OnePlus 3T. The WiFi keeps disconnecting and reconnecting even when I'm in the same room as the router. Does not happen on any other devices. Already tried a factory reset without any improvement. Currently running the nougat build and the issue is still present.

    I've also noticed that the issue gets worse when on the 5GHz band.

    fairy_blue likes this.
  12. G_Petr_Harnach_cErN
    Donut Jan 2, 2017

    G_Petr_Harnach_cErN , Jan 2, 2017 :
    Hello, after updating the My WiFi is not working properly. It connects to about 20 seconds and then turns off for about 20 seconds. And dokola.Hard reset is done three times. Before updating all OK. Other devices have no problem with wifi. (Restart the router - anyway) ?? Please help. Thanks

    fairy_blue likes this.
  13. fairy_blue
    Cupcake Jan 6, 2017

  14. jordan.jones83
    Cupcake Jan 14, 2017

    jordan.jones83 , Jan 14, 2017 :
    Been having the same issue, couldn't use Chromecast or anything. Changed the advanced settings to only detect 2.4GHZ and that seems to have fixed my problem for now. They need to really fix this because the data transfer rates are way slower on 2.4 vs 5

  15. mnorouzi
    Froyo Jan 21, 2017

  16. nikykuttan
    Donut Jan 30, 2017

  17. F_Ramtahal_Sav_Oicm
    Cupcake Feb 2, 2017

  18. 1nc0rr3c7
    Eclair Feb 2, 2017

  19. mckenn
    Froyo Mar 2, 2017

    mckenn , Mar 2, 2017 :
    My Oneplus One is doing the same thing. I have Cyanogen OS 13.1.2. Did a hard factory reset no change. Disconnects intermittently. Tried many routers same issue.

  20. sanjeev398
    Cupcake Oct 15, 2017

    sanjeev398 , Oct 15, 2017 :
    I had the same issue on my Oneplus One for so long and today i just tried to dig it and fixed the issue successfully. Please follow the instruction below and i hope most of you will be able to fix it.

    1. Go to settings on your Oneplus phone.
    2. Wifi
    3. Click on the advanced (In my phone it is on top right with the 3 doted horizontal lines)
    4. click on the "Wifi frequency band"
    5. set the frequency to 2.4 GHz only.

    Good luck... :)