7
Wifi issues on Oneplus 7T after Android 11 update

  1. zer0mins
    Froyo Apr 4, 2021

    zer0mins , via OnePlus 7T , Apr 4, 2021 :
    Also me too after upgrading to Android 11. Totally disappointed of oneplus team. Even they have beta program for many times but it failed too in stable.
     

    #21
    ananthsripad likes this.
  2. G1576574531559
    Cupcake Apr 5, 2021

    G1576574531559 , via OnePlus 7T , Apr 5, 2021 :
    It has been a harrowing experience. Was using 7t as my daily driver but now missing calls as wifi connects and disconnects randomly. What is the fun in launching new phones when you cannot maintain phones already in field
     

    #22
    ananthsripad likes this.
  3. bvtd092
    Froyo Apr 6, 2021

    bvtd092 , Apr 6, 2021 :
    Hello,

    After searching a while I've found the following workaround to solve the connect/disconnect issue.
    At home I have 2 wireless networks running on the same router, one at 2.4 Ghz and one at 5 GHz.
    Once both ssids have been connected, I afterwards get the phenomenon that the 2.4 Ghz SSID performs a connect and disconnect every 5 seconds. As soon as I forget the 5 GHz SSID on my Oneplus 7T phone, no more connect and disconnect is performed from the 2.4 GHZ SSID wireless network.

    Hopefully this workaround will also work in your situation.

    Regards,
     

    #23
    WFred likes this.
  4. bvtd092
    Froyo Apr 6, 2021

    bvtd092 , Apr 6, 2021 :
    Hello,

    After searching a while I've found the following workaround to solve the connect/disconnect issue.
    At home I have 2 wireless networks running on the same router, one at 2.4 Ghz and one at 5 GHz.
    Once both ssids have been connected, I afterwards get the phenomenon that the 2.4 Ghz SSID performs a connect and disconnect every 5 seconds. As soon as I forget the 5 GHz SSID on my Oneplus 7T phone, no more connect and disconnect is performed from the 2.4 GHZ SSID wireless network.

    Hopefully this workaround will also work in your situation.

    Regards,
     

    #24
  5. bvtd092
    Froyo Apr 6, 2021

    bvtd092 , Apr 6, 2021 :
    Hello,

    After searching a while I've found the following workaround to solve the connect/disconnect issue.
    At home I have 2 wireless networks running on the same router, one at 2.4 Ghz and one at 5 GHz.
    Once both ssids have been connected, I afterwards get the phenomenon that the 2.4 Ghz SSID performs a connect and disconnect every 5 seconds. As soon as I forget the 5 GHz SSID on my Oneplus 7T phone, no more connect and disconnect is performed from the 2.4 GHZ SSID wireless network.

    Hopefully this workaround will also work in your situation.

    Regards,
     

    #25
  6. freakersmind
    Cupcake Apr 7, 2021

    freakersmind , via OnePlus 7 , Apr 7, 2021 :
    Perfect. It works.
     

    #26
    ananthsripad likes this.
  7. Ojas8947
    Cupcake Apr 7, 2021


    #27
  8. LucianMarian
    Donut Apr 10, 2021

    LucianMarian , Apr 10, 2021 :
    This might work for a while, as you suggested, as a workaround, but nevertheless it should be addressed by OP.
     

    #28
    ananthsripad likes this.
  9. bvtd092
    Froyo Apr 10, 2021

    bvtd092 , Apr 10, 2021 :
    Hello LucianMarian,

    This is indeed only a temporary solution, the problem should be solved by OP.
    Some time ago I've opened a bug report, see:
    https://forums.oneplus.com/threads/wifi-connects-and-disconnects-after-updating-android-11.1413280/

    I have provided them with all log files and placed them on my Google drive with a shared link as requested via mail.
    Unfortunately, since I've uploaded my log files on April 3 no one on OP has downloaded my provided log files.

    Regards,
     

    #29
    ananthsripad likes this.
  10. Vidhit
    Eclair Apr 12, 2021

    Vidhit , via OnePlus 7T , Apr 12, 2021 :
    After the update (OS 11.HD65AA), there is frequent disconnection even when I am using the phone.
    This happens like every 15 mins or so.

    How can such a unstable version be released. The most usefull functionality itself is not working properly.
    Please support on what is to be done.
     

    #30
  11. spirtu
    Cupcake Apr 12, 2021


    #31
    Vidhit likes this.
  12. Adithya.16
    Cupcake Apr 12, 2021


    #32
    Vidhit likes this.
  13. aditya292005
    Gingerbread Apr 19, 2021

    aditya292005 , Apr 19, 2021 :
    I am also facing wifi disconnect issue in my OnePlus 7 pro after updating to android 11. Any fix?
     

    #33
    ananthsripad likes this.
  14. Shehbaztian
    Froyo Apr 19, 2021


    #34
    ananthsripad likes this.
  15. Lucky_Luck
    Eclair Apr 20, 2021


    #35
  16. drmartin
    Moderator Moderator Apr 20, 2021

    drmartin , Apr 20, 2021 :
    Moved to 7T General Support.

    This is a user forum, not a way to contact oneplus. If you need to contact oneplus please use oneplus.com/support or your local service center.
     

    #36
  17. JeevaOnePlus
    Froyo Apr 20, 2021

    JeevaOnePlus , via OnePlus 7T , Apr 20, 2021 :
    Hello,
    The wifi in OnePlus 7T keeps disconnecting and reconnecting very frequently. I thought its the problem from wifi router but my other OnePlus devices 5T, laptops and redmi k20 are not having any issues like this. So this problem exists only in OnePlus 7T with oxygen os11. I never had this issue with oxygen os10.

    Kindly address this issue and fix this bug.

    If there are any solutions, please give me the link to that thread

    Thanks
    Jeeva
     

    #37
  18. Caoimhín
    OnePlus 9 Series Expert Community Expert Apr 20, 2021


    #38
    JeevaOnePlus and J4t1np4r3kh like this.
  19. raulmarote
    Cupcake Apr 22, 2021

    raulmarote , Apr 22, 2021 :
    Deactivate/forget 5ghz WiFi connection existing at your home. I have ONLY 2.4ghz memorized on my phone and it fixed the problem. Temporarely solution...
     

    #39
    Vidhit and V1605788175738 like this.
  20. bvtd092
    Froyo Apr 23, 2021

    bvtd092 , Apr 23, 2021 :
    Hello,

    Meanwhile, I have installed the version 11.00.2 on my Oneplus 7T.
    Unfortunately, this update did not solve the wifi problem.
    I replied to my debug report to Dipjyoti Nath, OnePlus Bug Hunter, where I express my displeasure that they don't even bother to download the data you provide as a customer and inform the customer.
    https://forums.oneplus.com/threads/...er-updating-android-11.1413280/#post-23029754
    Hopefully, as a customer, we will get a response from Dipjyoti Nath.

    Regards,
     

    #40
    ananthsripad likes this.