still my OnePlus 5 struggling for wifi connections...
Same issue with 4.5.5 version. Every few minutes, net disappears and connect again in a minute. Very annoying. The other devices, two more Android smartphones, 1 pc and 2 laptops, are working fine.
issue with WiFi remains on 4.5.5 , temporary fix for me activating deactivating flight mode.
If you still face wifi problems with 4.5.5 version, please provide logs for us. Here is the process:
step1. Input the command *#800# in the dialer
step2. Tap on Get Wireless Log at the bottom of the page and tap on clean log
step3. Tap on get Wifi log to start the capturing process
step4. Replicate the issue, take a screenshot to record the time
step5. Return to the log interface and tap on Stop logging
step6. Go to file manager storage, zip the whole oem-log and wlan_logs folders, then send it to email@example.com along with issue happening screenshots, detailed description and your router's brand.
This process might take some time. If the log is too large, you can upload it to google drive and share us the link.
Looking forward to your reply.
OnePlus Bug Hunters
We Hope this issue can be fixed in the Next update. Thank You.
I also have the issue
geez just started having this issue. all of a sudden my phone is connecting to the wifi but saying no internet
What does replicate the issue means?
It means reproduce. After you tap on get Wifi log to start the capturing process, you can use your device normally with wifi connected. When wifi connection issue occurs, the log will be recorded and reproduced.
I am having the same issue. My oneplus 5 cannot connect reliably to WiFi routers and has an exclamation mark next to it. My laptop and old iPhone have no issues. This must be a phone issue not a router issue.
yeah same here getting low speed. this is so annoying one plus .The one plus 5 won many mobiles in speed and camera but with small issue of wifi. i need update i can't feel this anymore...
How do you Zip a folder on the One+5> ? I see compress, copy, "FileDash" (but requires another phone or a unique WiFi to connect to, but when in FileDash, WiFi turns off and will not turn on, nifty undocumented feature there)
my phone have problems with WIFI frequency 2.4 and 5.0,
my phone is one plus 5 with android version 9.0 but when l set in my phone android 8.1.0 no problem with WIFI,
Contact network operator.
what do you think the problem is???
My phone is one plus 5 with android version 9.0 don't working with frequence 5.0 WIFi but when l set in my phone android 8.1.0 no problem with WIFI, but sill not stable
But what do you think the problem is???
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