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Won a contest but not recieved any prize

  1. edie209
    Froyo Aug 29, 2019

    edie209 , Aug 29, 2019 :
    I am posting this here as I really can't see a place to post this.

    I won a contest about 4 weeks ago but I have never recieved the prize. I contacted via the email that told me I had won and I have not had a reply. How long does it normally take for a prize to arrive? Is there anyone I can contact about this apart from the email address that I recieved the email from?
     

    #1
  2. luxuskamel
    Lollipop Aug 29, 2019

    luxuskamel , Aug 29, 2019 :
    Hi usually it takes some time. But if they are not replying thats unfortunate.
    Here comes the hero @SoniaB
    She can do the impossible and can probably also help in your case
     

    #2
    puccellino and edie209 like this.
  3. edie209
    Froyo Aug 29, 2019


    #3
    luxuskamel likes this.
  4. edie209
    Froyo Sep 12, 2019

    edie209 , Sep 12, 2019 :
    Well I come back to here as I have still not recieved my prize and nobody has replied to my email
     

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  5. Starcommander
    Lollipop Sep 14, 2019

    Starcommander , Sep 14, 2019 :
    What was the contest, what was the prize?
    To be honest, they usually send it within few days after mail. There are however some exceptions. I have been waiting for 8 weeks till now. I haven't received it yet.
    I would suggest be patient.
    However there is a superhero @SoniaB who can fasten up the process:cool:
     

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  6. SoniaB
    Nougat Senior Moderator Sep 15, 2019

    SoniaB , Sep 15, 2019 :
    What contest did you win?
    Was it a forum contest?

    @Starcommander thanks for the tag. I will chase yours up too
     

    #6
    luxuskamel and Starcommander like this.
  7. Starcommander
    Lollipop Sep 15, 2019


    #7
  8. edie209
    Froyo Sep 15, 2019

    edie209 , Sep 15, 2019 :
    this is the email I received on the 2nd August



    Congratulations! You've one a pair of OnePlus Bullets Wireless 2 from our OnePlus Go Explore Summer Challenges! We may feature your winning photo on social media.

    Please provide your full shipping address including phone number. Just a note that it may take up to 2 weeks for us to process your prize to be shipped to you, thanks in advance for your patience. Congrats again!


    Cheers,

    Jessie Thavonekham

    OnePlus Global
     

    #8
  9. SoniaB
    Nougat Senior Moderator Sep 15, 2019

    SoniaB , Sep 15, 2019 :
    I think that was a (Social Media) Instagram/FB/Twitter contest.
    I will see if I can pass this to an admin to look into.
     

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  10. edie209
    Froyo Sep 15, 2019


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  11. edie209
    Froyo Sep 19, 2019

    edie209 , Sep 19, 2019 :
    Did you have any luck because nobody is responding to emails or messages on the Instagram account @SoniaB
     
    Last edited: Sep 20, 2019

    #11