Won a contest but not recieved any prize

  1. edie209
    Froyo Aug 29, 2019

    edie209 , Aug 29, 2019 :
    I am posting this here as I really can't see a place to post this.

    I won a contest about 4 weeks ago but I have never recieved the prize. I contacted via the email that told me I had won and I have not had a reply. How long does it normally take for a prize to arrive? Is there anyone I can contact about this apart from the email address that I recieved the email from?

  2. luxuskamel
    Lollipop Aug 29, 2019

    luxuskamel , Aug 29, 2019 :
    Hi usually it takes some time. But if they are not replying thats unfortunate.
    Here comes the hero @SoniaB
    She can do the impossible and can probably also help in your case

    puccellino and edie209 like this.
  3. edie209
    Froyo Aug 29, 2019

    luxuskamel likes this.
  4. edie209
    Froyo Sep 12, 2019

    edie209 , Sep 12, 2019 :
    Well I come back to here as I have still not recieved my prize and nobody has replied to my email

  5. Starcommander
    Lollipop Sep 14, 2019

    Starcommander , Sep 14, 2019 :
    What was the contest, what was the prize?
    To be honest, they usually send it within few days after mail. There are however some exceptions. I have been waiting for 8 weeks till now. I haven't received it yet.
    I would suggest be patient.
    However there is a superhero @SoniaB who can fasten up the process:cool:

  6. SoniaB
    Nougat Senior Moderator Sep 15, 2019

    SoniaB , Sep 15, 2019 :
    What contest did you win?
    Was it a forum contest?

    @Starcommander thanks for the tag. I will chase yours up too

    luxuskamel and Starcommander like this.
  7. Starcommander
    Lollipop Sep 15, 2019

  8. edie209
    Froyo Sep 15, 2019

    edie209 , Sep 15, 2019 :
    this is the email I received on the 2nd August

    Congratulations! You've one a pair of OnePlus Bullets Wireless 2 from our OnePlus Go Explore Summer Challenges! We may feature your winning photo on social media.

    Please provide your full shipping address including phone number. Just a note that it may take up to 2 weeks for us to process your prize to be shipped to you, thanks in advance for your patience. Congrats again!


    Jessie Thavonekham

    OnePlus Global

  9. SoniaB
    Nougat Senior Moderator Sep 15, 2019

    SoniaB , Sep 15, 2019 :
    I think that was a (Social Media) Instagram/FB/Twitter contest.
    I will see if I can pass this to an admin to look into.

  10. edie209
    Froyo Sep 15, 2019

  11. edie209
    Froyo Sep 19, 2019

    edie209 , Sep 19, 2019 :
    Did you have any luck because nobody is responding to emails or messages on the Instagram account @SoniaB
    Last edited: Sep 20, 2019