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Work Profile Outlook App crash via OnePlus 9 Pro

  1. Satish18
    Froyo Jan 25, 2022

    Satish18 , via OnePlus 9 Pro , Jan 25, 2022 :
    Hi All,

    After Android 12 update Outlook app of work profile is getting crashed continuously.

    It is not even opening or throwing any error.

    I even tried outlook app wipe cache/data and factory reset. But still app is not getting opened.

    Have anyone faced the issue and got solution please recommend me.
     

    #1
  2. O1625374462467
    Cupcake Jan 25, 2022


    #2
    F1649164822310 likes this.
  3. debashis1602
    Cupcake Jan 25, 2022

    debashis1602 , Jan 25, 2022 :
    Exact same issue since yesterday after I got the Oxygen 12 upgrade. The app doesn't open. When I try to re-install, it just crashes at one of the configuration steps.
     

    #3

  4. #4
  5. rustydahlin
    Cupcake Jan 25, 2022

    rustydahlin , Jan 25, 2022 :
    Exact same problem. I dumped work profile and redownloaded Company Portal as well, and now it won't verify that I'm meeting the security standards. Pretty sure it has to do with the OS version number not being authorized in Microsoft Intune. Maybe that's caused some issues with Outlook not staying open?
     

    #5
  6. Azeem77
    Donut Jan 26, 2022

    Azeem77 , Jan 26, 2022 :
    Same issue for me as well. Ver frustrating. Please do let know if anyone comes to know of a solution
     

    #6
  7. matro
    Froyo Jan 26, 2022

    matro , via OnePlus 9 Pro , Jan 26, 2022 :
    Same story here, Europe firmware just installed yesterday on 9Pro. Thanks to your feedbacks I won't waste my time trying to reinstall etc. I kept the work profile enabled during the upgrade to let the update process to handle the work profile properly, but as a matter of fact it was not enough. 😑
     

    #7
  8. Satish18
    Froyo Jan 26, 2022


    #8
  9. Azeem77
    Donut Jan 26, 2022

    Azeem77 , via OnePlus 9 , Jan 26, 2022 :
    Issue seems to be the Oxygen OS 12 UI as App screen is unable to open and crashes. I am getting individual notifications, hence that means App is running in the background
     

    #9
  10. martinezfco
    Cupcake Jan 26, 2022


    #10
    O1625374462467 likes this.
  11. ashishgandhi143
    Cupcake Jan 27, 2022


    #11
    NotSanta, O1625374462467 and matro like this.
  12. hartmer
    Cupcake Jan 28, 2022

    hartmer , Jan 28, 2022 :
    Same for me. Outlook and Edge crashes since Update. But only in the work profile. The other apps can be openend
     

    #12
    O1625374462467 likes this.

  13. #13
    O1625374462467 likes this.
  14. G_tarun_sharma_DYek
    Cupcake Jan 30, 2022

    G_tarun_sharma_DYek , Jan 30, 2022 :
    Same issue for me as well. Buying OP9 with broken software worst decision :( .Seems very frustrating. I have to use secondary device just for work outlook and my secondary device (Realme device) clearly beats OP9 in terms of camera and stable UI too. Please fix all these problems instead of blindly releasing new devices in a month.
    \
     

    #14
    O1625374462467 likes this.
  15. irufan
    Cupcake Jan 30, 2022

    irufan , Jan 30, 2022 :
    Any possible solution or workarounds.
    I have the same issue with my work profile
     

    #15
    O1625374462467 likes this.
  16. matro
    Froyo Jan 30, 2022

    matro , via OnePlus 9 Pro , Jan 30, 2022 :
    I guess the only option is a downgrade, something that I'm seriously evaluating. Outlook on a Work Profile should be among the top 10 test cases. Not to mention the other long list of issues with C44.
     

    #16
  17. martinezfco
    Cupcake Feb 1, 2022


    #17
  18. salilrajhans
    Donut Feb 1, 2022

    salilrajhans , via OnePlus 9 , Feb 1, 2022 :
    I have had exactly the same problem and it is very frustrating that OnePlus have released an untested upgrade. Since the upgrade
    1. The shelf behaves erratic
    2. Work apps, especially Outlook keeps crashing

    This needs a fix ASAP
     

    #18
    matro likes this.
  19. Spandrangi
    Cupcake Feb 1, 2022


    #19
    F1649164822310 likes this.
  20. matro
    Froyo Feb 1, 2022


    #20