[working]Ringtone volume too loud after OnePlus 6 update

  1. ShibajiC
    Cupcake Jun 12, 2018

    ShibajiC , Jun 12, 2018 :
    Hi Team,

    After the recent update on Oneplus 6 the ringtone volume has become too loud even when I'm keeping it at the lowest. Please do something ASAP to rectify the issue as it is really causing a lot of problem for me.

    Thanks and Regards,
    Shibaji Chattopadhaya.

  2. Cervantes
    Lollipop Moderator Jun 12, 2018

    Cervantes , Jun 12, 2018 :
    As a first step, clean the temporary memory: wipe cache
    Turn off, press low volume and on, english, wipe data and cache: wipe cache

    Sun90 likes this.
  3. kReee83
    Cupcake Jun 13, 2018

    kReee83 , Jun 13, 2018 :
    I'm having the same problem (I'm not sure though if it was caused by the recent update or already present before), wiping the cache from recovery mode did not change anything for me.

    Why can't we just use the volume slider in 1% steps... 14% is just too loud as a minimum volume... That would make it a lot easier.

    U1530958728668 likes this.
  4. Cervantes
    Lollipop Moderator Jun 13, 2018

    Cervantes , Jun 13, 2018 :
    Saves important files
    You can restore factory
    If it does not solve, contact the technical service

    Sun90 likes this.
  5. aji.unni
    Cupcake Jun 17, 2018

    aji.unni , Jun 17, 2018 :
    Hi Team

    I'm facing the same problem - the lowest setting for all notifications and ringtones are very loud that I'm forced to put in vibrate all the time. I live in the UK and we have very low ambient noise around us.. Please introduce a low sound setting.

    U1530958728668 likes this.
  6. Oneplus6_2018
    Cupcake Jul 14, 2018

    Oneplus6_2018 , Jul 14, 2018 :
    Hi Team !

    I have my new OP6 in Red - and i am very happy with it, but the ring tone volume is too loud.. I attached a screen dump of the volume, and I can't get it lower..

    Attached Files:

  7. TaranQ
    Honeycomb Jul 17, 2018

    P1533151874130 likes this.
  8. Oneplus6_2018
    Cupcake Jul 20, 2018

    Oneplus6_2018 , Jul 20, 2018 :
    Hi Team !

    I am now running Oxygen OS 5.1.9 - but still the same issue with the loud ring tone. Are you working on it ?

    P1533151874130 likes this.
  9. P1533151874130
    Cupcake Aug 4, 2018

    P1533151874130 , Aug 4, 2018 :

    I have the same issue. The minimum volume is too high, so I can't let the ringtone at my office for example, and sometimes loose calls or messages.

    I tried to wipe cache, and update to latest OxygenOS, without success.

    retzer likes this.
  10. retzer
    Cupcake Oct 26, 2018

    retzer , Oct 26, 2018 :
    just got my op6 this week and I concur: ringtone is WAY too loud at minimum level.

  11. pkillpeers
    Eclair May 2, 2019

    pkillpeers , May 2, 2019 :
    Sorry guys, we're already in May 2019... Its safe to say i won't be able to use ringtone mode again anymore unless i buy another phone, right? Its funny i still see people recommending to wipe cache lol. I reinstalled my OS so many times from scratch, never seen a difference. The minimum volume now, could perfectly be the maximum. Actually, the phone speakers don't even handle the maximum level and start distorting the sound.
    Anyone found an unofficial solution?
    Thanks (and sorry for my english)