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Worst OnePlus Service Center T.Nagar Chennai via OnePlus 9 Pro

  1. Balajee1306
    Cupcake Dec 8, 2021

    Balajee1306 , via OnePlus 9 Pro , Dec 8, 2021 :
    I have gone to OnePlus service center in t.nagar ,Chennai I have visited on 05-12-2021 for my Oneplus Buds z - Steven Harrington edition having battery backup issue only getting around 2hr backup but they told to submit it after submitting it now called me on 08-12-2021 that engineer needs to talk then I gone to service they returned my device and telling that no issue with the earphones then I have done an reset and connected to my device OP9Pro but still the issue didn't fixed it so I have waited and test and asked the engineer is in rude behaviour that it last like that he teases me like rode side people ,after that I decided that I don't have trust to buy OnePlus products here after I will take a necessary action on OnePlus that the consumer product case will be filled.
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    I have attached the backup of the earphones see very fast battery drainage happen
     

    #1
  2. Tokolozi
    The Lab Reviewer - OPPO Find N Dec 8, 2021

    Tokolozi , Dec 8, 2021 :
    At what volume are you listening together with the signal strength these will influence the battery life on the buds drastically.

    Seeing as both ears drain more or less equally, o don't think it's a hardware issue.
     

    #2
  3. Balajee1306
    Cupcake Dec 8, 2021

    Balajee1306 , via OnePlus 9 Pro , Dec 8, 2021 :
    I hear it in full volume and in that case for me lasted 4.5hr (full volume only music) when i purchased on 12-03-2021 short period battery got weak I don't know but now it wast lasting only 2-2.5hr(full volume only music) only .
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    Now check see continuous testing after service center received still problem does exist.
     

    #3
  4. Tokolozi
    The Lab Reviewer - OPPO Find N Dec 8, 2021

    Tokolozi , Dec 8, 2021 :
    2.5h at full volume sounds very reasonable tbh. Battery life is usually quoted for 50-70% volume. On the buds this should be around 4-5h at those audio levels.

    IIRC there was also an update for audio quality and volume with the buds. This will also effect battery life and might explain the "drop" in battery life.
     

    #4
  5. Balajee1306
    Cupcake Dec 8, 2021

    Balajee1306 , via OnePlus 9 Pro , Dec 8, 2021 :
    But initially also full volume i use to hear it lasted me 4hrs
     

    #5
  6. Tokolozi
    The Lab Reviewer - OPPO Find N Dec 8, 2021

    Tokolozi , Dec 8, 2021 :
    See the second part of my message
     

    #6
  7. Balajee1306
    Cupcake Dec 8, 2021

    Balajee1306 , via OnePlus 9 Pro , Dec 8, 2021 :
    Ok alright but it's in warranty if I go there they telling lies that we have tested but problem still exist bro atleast they should replace it or I will take necessary action on OnePlus
     

    #7