Wrong White Balance in High Dynamic Range via OnePlus Nord

  1. asce8
    Froyo Aug 15, 2020

    asce8 , via OnePlus Nord , Aug 15, 2020 :
    This first photo was taken with primary cam (12mpx option) in High Dynamic range contest. The result is a photo with an evident magenta cast in both lights and shadows.
    This is the same photo with better colours but with the bright area of the sky completely burned out


    The second photo was taken with ultra wide cam (8mpx on the back). It is quite faithful in colors, but the girl's pants look blue when they are light gray! the boy's hat is black, but in the photo it looks blue !!

    View attachment 1402815

    I'm available to help if more shots or other evidence are needed.

    thank you,

    Bouncer71 likes this.
  2. asce8
    Froyo Aug 17, 2020

  3. Bouncer71
    OnePlus 7 Pro Sample Shot Photographer Community Expert Aug 17, 2020

    otto2 likes this.
  4. Ruqhaiya Taskeen
    Ice Cream Sandwich Staff Member Aug 17, 2020

    Ruqhaiya Taskeen , Aug 17, 2020 :
    For analyzing this better we would need more details to get this sorted out at the earliest. We've dropped you personal message and hope you would get back to us at the earliest.
    Ruqhaiya Taskeen

    Bouncer71 likes this.
  5. asce8
    Froyo Aug 17, 2020

    Bouncer71 likes this.
  6. asce8
    Froyo Aug 17, 2020

    Bouncer71 likes this.
  7. Bouncer71
    OnePlus 7 Pro Sample Shot Photographer Community Expert Aug 17, 2020

    Bouncer71 , via OnePlus 7 Pro , Aug 17, 2020 :
    It's not really accurate...
    I just used the pants as neutral gray for WB correction there wasn't anything else that came close to gray... ;)

    Make sure to share it via feedback...!

    asce8 and otto2 like this.
  8. asce8
    Froyo Aug 18, 2020

    asce8 , via OnePlus Nord , Aug 18, 2020 :
    I have reproduced again the problem I find with the white balance when there is a scenario with a large dynamic range to photograph.
    The problem occurs with both the 48mpx camera and the 8mpx ultragrangular one.

    In the log and in the photos that I attach there are 4 shots. Those that also capture the sky have the wrong white balance: white and light gray colors tend to have colors towards blue and a little pink too. Those where I don't frame the sky have the perfect white balance.
    It is clear that there is a big difference.

    Hope your team can improve this problem. For any other needs I am available.

    I attach the drive link with the photos and the log.



    I also attach here the photos of the problem





    Bouncer71 likes this.
  9. Chris X.
    OnePlus User Ambassador Staff Member Aug 19, 2020

    Chris X. , Aug 19, 2020 :
    Thanks for your feedback. We are getting on it soon.

    asce8 likes this.
  10. asce8
    Froyo Aug 19, 2020

  11. asce8
    Froyo Aug 20, 2020

    asce8 , via OnePlus Nord , Aug 20, 2020 :
    Here is another example of the problem
    This is the same photo: the first one is taken with Stock App, the second one is taken with Gcam.


    As you can see the shaded area on stock app always have the problem of being bluish. My car is metallic gray. The asphalt is obviously gray. In the photos with the stock app they look almost blue! The photos with the Gcam are much more balanced.

    In the sky with the stock camera you can also see a very slight pink tinge in the blue of the sky. This problem which is not present in the photo with the gcam

    I attach also this time the log and the two photos above!



    Thank you.